6 results found
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Foundation admin tools for Idea Lab
Add sort/filter options for administrators to view IdeaLab entries and monitor status (similar to ZenDesk options) by unique Foundation. This will reduce duplicate entries by staff and foster peer support when creating workarounds.
Thanks--TCF!5 votesWe use a third party platform for Idea Lab. I will make this suggestion to them, however we do not control enhancements with that product.
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it makes absolutely no sense that we have to relog in and enter our emails and passwords a second time to reach idea lab.
If you are already logged into CS you should not have to log into Idea Lab...it should be accessible through CS
133 votesIdea Lab is a third party product that Foundant uses for feedback. There is currently not an SSO option with that product. If that changes, we will certainly bring this idea back to proposed.
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Distribute New IdeaLab Entries Once a Month
Is there any way for you to email us new IdeaLab entries once a month? I was notified of several ideas that you just archived. If I had seen them before this, I would have voted for several.
For me, as I'm sure for most of your clients, there is a lot to do and slogging through the IdeaLab rarely pops to the top of my priority list. If you send a list of new ideas in an email, I could more readily review them and determine which ones are worth a closer look.
1 voteThanks for the feedback. Idea Lab is hosted by a third party platform so we have limited control over updates. I will submit this as a future enhancement to them. In the meantime, you can filter the view to new ideas to review them on a monthly basis.
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Fund Advisor Portal page title shows /erp/fundmanager in browser
Donors and staff at affiliates have noticed the page title that shows in the browser for the Fund Advisor Portal is /erp/fundmanager. Can it be set to something that's more helpful, especially when multiple tabs are open? "Fund Advisor Portal" or "Donor Portal" would work.
12 votesDue to the release of the Portal in the sandbox (August in Live sites), requests related to the legacy fund advisor system are being moved to not planned. Foundant plans to sunset the legacy fund advisor portal on 4/1/2025.
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My feedback filter
I am having difficulty locating ideas I have shared in Idea Lab. There doesn't seem to be a filter to weed out ideas I've shared vs. ideas I've voted on or commented on. Can we add a filter for this?
5 votesIdea Lab is a product from an outside vendor that Foundant uses to manages feedback. We do not have the ability to make changes to this product. There are several filter options directly underneath the search bar. One of those is titled My Feedback which should give you a list of you ideas, submissions you have voted on or submissions you have commented on.
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Idea Lab Search - Narrow results to NOT Implemented
Before entering something in the Idea Lab, I try to confirm if the topic has been entered. This search would be more efficient if the results only included ideas that have NOT been implemented. Is there a way to do that and I'm not seeing it?
4 votesIdea Lab is a third party platform that Foundant uses to gather feedback on its products. Foundant is not in control of the ability to hide ideas with different status. You can select status and filter to only proposed, planned, etc. We do see the benefit in being able to search implemented and archived ideas.
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