We've recently closed two rounds and the number of applicants who had 2fa issues was incredible. We were able to reset 2fa on their account so they would see the QR code and then be able to set up 2fa again. But frustrating for everyone especially when due dates loomed.
CSuite, a Foundant product which we also use, allows multi-factor authentication: authenticator app; text to mobile; or email to email address to receive a verification code. We need this in GLM too.
Irena
supported this idea
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We've recently closed two rounds and the number of applicants who had 2fa issues was incredible. We were able to reset 2fa on their account so they would see the QR code and then be able to set up 2fa again. But frustrating for everyone especially when due dates loomed.
CSuite, a Foundant product which we also use, allows multi-factor authentication: authenticator app; text to mobile; or email to email address to receive a verification code. We need this in GLM too.