Skip to content
← GLM & SLM Idea Lab

How can we improve GLM and SLM? Search or submit ideas below.

GLM & SLM Idea Lab: Applicant Experience

Categories

2-Factor Authentication by Phone or Email

We want to require our GLM users to enable 2-factor authentication, but are concerned about asking them to download an app to do so. Most of them probably aren't using an authenticator app anywhere else. We would like to offer them the option to have a code sent to their phone or email to authenticate so they are not required to download an authenticator app.

4 votes

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close

We’ll send you updates on this idea

Nolan Snyder shared this idea  ·   ·  Report…  ·  Admin →
How important is this to you?

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close
Submitting...
An error occurred while saving the comment
  • Irena commented  ·   ·  Report

    We've recently closed two rounds and the number of applicants who had 2fa issues was incredible. We were able to reset 2fa on their account so they would see the QR code and then be able to set up 2fa again. But frustrating for everyone especially when due dates loomed.
    CSuite, a Foundant product which we also use, allows multi-factor authentication: authenticator app; text to mobile; or email to email address to receive a verification code. We need this in GLM too.