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  1. Enable sending automated emails from the organizations actual domain via the use of domain authorization rather than sending everything from grantinterface.com.

    Emails from grantinterface.com are confusing, often caught in spam, and it is impossible to ensure that every online customer recognizes and properly whitelists it. This has caused significant overhead on our staff to manage missed communications. In addition, some organizations spend a lot of time and money to build their brand reputation and improve name recognition within the community. The many thousands of automated emails that go out every year should be representative of, and enhance, this investment. While…

    46 votes

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    Proposed Idea  ·  1 comment  ·  Email  ·  Admin →
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  2. I realize that Overdue Follow Ups was added to the Metrics Dashboard tab but it would be nice if these could also be shown separately on the Open Requests dashboard tab.

    Right now all overdue follow ups are lumped into the "Draft" follow ups section and isn't easy to see. It would be nice if they could be on the Open Requests dashboard tab as a separate line and in a different color instead of having to click over to the Metrics Dashboard to see them.

    36 votes

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    Proposed Idea  ·  3 comments  ·  Follow Ups  ·  Admin →
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  3. With the updated applicant dashboard featuring a card/tile layout, applicants, particularly students, can face usability challenges when they’re eligible for multiple scholarships. For example, if a student qualifies for just six or more scholarships, they have to scroll to view all their opportunities.

    To improve the user experience, especially for applicants managing several grants/opportunities, please consider adding a toggle option for a condensed or list-style view. This view could reduce the size of the cards or display opportunities in a single row-based layout, allowing applicants to see more at once without excessive scrolling.

    This enhancement would make navigating the dashboard…

    13 votes

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  4. When entering a new request, it would be extremely helpful if the "Process" dropdown list were sorted alphabetically. With up to 50 active processes at any given time, locating the correct one can be time-consuming. Alphabetical sorting would make the interface more user-friendly and improve efficiency for everyone.

    Thank you!
    —TCF

    6 votes

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  5. When sending grant documents (grant letters), currently C-Suite only allows for one primary email address and if you want to add a second to be cc'd, you need to add it manually. It would be helpful if C-Suite allowed for a primary and secondary email address to be added and have that be automatically added to the cc section when sending grant letters.

    We have many organizations who request multiple email addresses to be contacted when they're receiving a grant and unfortunately right now we can't do it as it's too much of a manual process to add in a…

    11 votes

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    Proposed Idea  ·  0 comments  ·  Email  ·  Admin →
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  6. It would be helpful if the sandbox feature that prevented anyone but the creator of a grant from approving the grant was turned off.

    I struggle to understand why would preventing other people from posting my grants help in training?
    If the intent is for a user to be able to approve their own grant, CSuite offers a togglable setting that provides for this. Hard coding sandbox to prevent any user other than the creator of the grant from approving the grant is an un-necessary restriction.

    In reality it, prevents users from testing their internal control environments. It also requires…

    7 votes

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  7. Hello - I am finding myself a little frustrated this time around when attempting to update my logon page message (for both SLM and GLM portal login pages). Even if I format outside of the page and copy to paste it in as I'd like it to display, it is now pulling everything left and not holding the formatting.

    My bigger ask to help solve this is can we have better rich text tools in the editing of the Logon Page Message under settings in both SLM and GLM? I'd like the ability to first and foremost choose the alignment…

    6 votes

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  8. When syncing GLM/SLM profiles, CSuite attempts to match and link them by suggesting one or more possible matches. If CSuite does not suggest a match, the only current option is to create a new profile. Many times, a matching profile does exist in CSuite, but with a different version of the first name (Will instead of William) or a different email address (personal email versus school/work email).

    Please add the option to look up and manually enter a CSuite profile ID when syncing GLM/SLM profiles.

    6 votes

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    Proposed Idea  ·  1 comment  ·  CRM  ·  Admin →
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  9. Similar to users, it would be helpful to have the ability to set Organization as "Inactive" Some of our organizations have now closed their doors, and there isn't a way for use to remove those organizations from mailing lists reports. We do add the user's status, though, if we could take those out right away it would be very helpful.

    5 votes

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  10. As a scholarship admin, I want a way to communicate with students about the renewal requirements for an opportunity within the system.
    - can do with email types, but it requires lots of manual work

    As a scholarship admin, I want to remove the human review of follow-up forms to verify renewal eligibility.

    I want to set rules for if a follow-up should be marked complete and if they don't does it kick back to draft, email the students, etc.

    Examples of eligibility criteria for renewal
    - GPA
    - School
    - Major

    4 votes

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  11. Enhance the Candid API Integration
    - Reduce Nonprofit Application Burden
    - Improve Funder's Collaboration Potential

    The Vision:
    Imagine nonprofits applying for grants by simply entering their EIN, then watching most of their application auto-populate with organization, programmatic, demographic, and impact data from Candid's database. No more asking nonprofits to repeatedly enter the same basic information across multiple applications!

    Imagine funders receiving better data from applicant nonprofits. And also having an easier ability to share funder grantmaking data out to the field. (By having a standard export in Foundant of data coded for submission to Candid's annual eGrants reporting.) Funders would…

    4 votes

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  12. The "applied (with check mark)" is confusing our grantees. Grantees can make multiple applications to the same process. They have no idea that "Applied" means they have the correct application submitted. Can you change "Applied" to "Apply". The following page warns them of duplicates anyway. Why confuse things.

    3 votes

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  13. When creating a merge doc, it would be convenient to be able to access the choice box for .pdf or .doc at the top of the merge template list, rather than having to scroll to the bottom of the list to make that choice.

    4 votes

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    Proposed Idea  ·  0 comments  ·  Merge Docs  ·  Admin →
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  14. Please add the custom content back to the new and improved applicant dashboard. On the old dashboard, we included instructions on filling out the application, contact information for our Foundation, and links to trainings. This is not currently possible with the updated version of the applicant dashboard.

    33 votes

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  15. Could there be a small pop-up when your cursor goes over this field that explains how the primary contact works?

    Our applicants often think "primary contact" indicates who will receive communications about their application. They frequently email saying they kept trying to change the primary contact and were unsuccessful.

    We would like applicants to know that
    1) the primary contact is the executive director/officer
    2) site administrators control who is the primary contact
    3) all communications are sent to the user that submitted an application

    Thanks for your suggestions on how best to make this information clear to applicants!

    Kira…

    3 votes

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  16. Consider adding the default (earnings) balance to the face of the fund record, at the top with the rest of the balances. Working in Finance, I have gotten questions about why the fund balance is different from the principal and other similar inquiries. The data exists and the account exists, so it should be easily implemented.

    4 votes

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  17. We would like the ability to add integrated custom fields from CSuite into Universe Forms.

    We capture data such as DOB on our application and would like that to integrate to a students CSUITE profile, instead of having to run a bulk update.

    5 votes

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  18. I understand that there is a feature that allows follow ups to be submitted either sequentially or in any order. This is helpful if you want all follow ups to follow the same rules. However, we need most of our follow ups to be submitted sequentially, and then just a couple of them to be able to be submitted at any time.

    We have deadlines for each of our follow ups, but applicants are welcome to submit certain follow ups with a later deadline (i.e. match documentation) before the others (a final grant report, for example, which we do 3…

    4 votes

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    Proposed Idea  ·  0 comments  ·  Follow Ups  ·  Admin →
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  19. This is just a minor UI/UX suggestion. I recently had a grantee miss a deadline because they thought the dates shown on past requests in the Organization History indicated the date the requests were submitted, not the date they were approved. Granted, there are plenty of other ways to check deadlines, but I imagine if it's happened once, it's probably happened other times as well. All this would take is changing the Date column to read Decision Date.

    3 votes

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  20. We utilize several internal grant processes in GLM to account for monies flowing from one of our funds to another fund within our organization. We recently realized that syncing these grants from GLM to CSuite only allows for an external grant to be created in CSuite. It would be great to allow for creation of INTERNAL Grants when synced with CSuite so we can designate Source Fund and Destination Fund.

    We want to use the sync functionality and originate ALL grants from GLM.

    4 votes

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