173 results found
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Enable HTML in Fund Advisor Email Log in content
I could have sworn that HTML was previously enabled in email content entered through the System Data area, however, we noticed recently that our email links were not working in those emails. I contacted support and was told that those fields were not HTML friendly. Would love if they could be!
5 votesHello, Thanks for your time in the idea lab. This message is to let you know we are going to archive this idea based on the level of engagement in comparison to other idea lab items. The reason we do this is to keep the Idea Lab clean and up to date based on feedback from clients like yourself. Keep in mind this idea may exist somewhere else in the Idea Lab, a quick search may give you a similar idea with higher engagement. Also, feel free to recreate this idea if you would like to, and keep in mind specific wording can help people find and vote for your idea. If you have any questions, issues, or concerns please let us know! Thank you.
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Emailing Tax Receipts
My idea about having the tax recpt in the body of the email is already out there, but until that changes, I have worded the email appropriately, and coded for html so it looks good and branded. However. There are times when you want to personalize the message. The block that appears for the email is all in code and a PIA to edit in. If you can preview the message in content in html, can you work toward having everything work that way? ie editing, creating, etc... ALSO. you can see that you've emailed the donor a rcpt in…
1 voteHello,
Thanks for your time in the idea lab. This message is to let you know we are going to archive this idea based on the level of engagement in comparison to other idea lab items. The reason we do this is to keep the Idea Lab clean and up to date based on feedback from clients like yourself. Keep in mind this idea may exist somewhere else in the Idea Lab, a quick search may give you a similar idea with higher engagement. Also, feel free to recreate this idea if you would like to, and keep in mind specific wording can help people find and vote for your idea.
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Thank you
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Add Donor Email to Donation ID When Creating a New Donation
We are trying to create a process for emailing tax receipts. However, the biggest hurdle is that we do not know if an email address is available for each donor. When we create donations we don't know if donors have an email address or not, which in-turn doesn't allow us to choose the appropriate template to use. Is there a way to add an area within the 'create donation' section that shows an email is provided in the profile. Maybe have it listed under the address area. Example attached.
3 votesHello, Thanks for your time in the idea lab. This message is to let you know we are going to archive this idea based on the level of engagement in comparison to other idea lab items. The reason we do this is to keep the Idea Lab clean and up to date based on feedback from clients like yourself. Keep in mind this idea may exist somewhere else in the Idea Lab, a quick search may give you a similar idea with higher engagement. Also, feel free to recreate this idea if you would like to, and keep in mind specific wording can help people find and vote for your idea. If you have any questions, issues, or concerns please let us know! Thank you.
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Donation Report from donor screen
We have donors that come in and want a report of all their donations, similar to one on a fund page, but by donor.
1 voteHello,
Thanks for your time in the idea lab. This message is to let you know we are going to archive this idea based on the level of engagement in comparison to other idea lab items. The reason we do this is to keep the Idea Lab clean and up to date based on feedback from clients like yourself. Keep in mind this idea may exist somewhere else in the Idea Lab, a quick search may give you a similar idea with higher engagement. Also, feel free to recreate this idea if you would like to, and keep in mind specific wording can help people find and vote for your idea.
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Thank you
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Employee User Name on Donation
I searched for this but haven't been able to find anything on the topic. It would be beneficial to have the person who entered the donation as a field on the donation tab, and then be able to run reports on this field. We have multiple people entering donations and this would help to sort where donations are in the process.
1 voteHello,
Thanks for your time in the idea lab. This message is to let you know we are going to archive this idea based on the level of engagement in comparison to other idea lab items. The reason we do this is to keep the Idea Lab clean and up to date based on feedback from clients like yourself. Keep in mind this idea may exist somewhere else in the Idea Lab, a quick search may give you a similar idea with higher engagement. Also, feel free to recreate this idea if you would like to, and keep in mind specific wording can help people find and vote for your idea.
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Thank you
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In-Kind Donations
Currently when in-kind donations are entered a monetary value is required, but our organization does not assign worth to items donated such as furniture or books. It would be useful if the "Amount" was optional for In-Kind donations so we do not have to go outside of CSuite to create a thank you letter/receipt.
7 votesHello,
Thanks for your time in the idea lab. This message is to let you know we are going to archive this idea based on the level of engagement in comparison to other idea lab items. The reason we do this is to keep the Idea Lab clean and up to date based on feedback from clients like yourself. Keep in mind this idea may exist somewhere else in the Idea Lab, a quick search may give you a similar idea with higher engagement. Also, feel free to recreate this idea if you would like to, and keep in mind specific wording can help people find and vote for your idea.
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Thank you
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Fund Advisors donating to their 'Private' funds-showing as Promoted on Donation Portal
Fund Advisors should be able to donate gifts/contributions to their funds from the donor portal when they are logged in even when those funds are marked as Private on the fund level. This should NOT then show their private funds to the Foundations 'Promote' page for donations. This appears to indicate to the donor/organizations that the Foundation is promoting their Fund which is not the case. This is misleading. The donor and Org may try to link this page to others to show this is where they can donate to funds whereas this page is viewable only to the Fund…
7 votesHello, Thanks for your time in the idea lab. This message is to let you know we are going to archive this idea based on the level of engagement in comparison to other idea lab items. The reason we do this is to keep the Idea Lab clean and up to date based on feedback from clients like yourself. Keep in mind this idea may exist somewhere else in the Idea Lab, a quick search may give you a similar idea with higher engagement. Also, feel free to recreate this idea if you would like to, and keep in mind specific wording can help people find and vote for your idea. If you have any questions, issues, or concerns please let us know! Thank you
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identify recurring donation
It would be great to have a notification or way to identify if an online donation is recurring immediately, rather than waiting to see the next month when it needs to be posted. We'd like to do some specific stewardship and thanking for those recurring gifts as soon as they are made in Stripel
4 votesHello,
Thanks for your time in the idea lab. This message is to let you know we are going to archive this idea based on the level of engagement in comparison to other idea lab items. The reason we do this is to keep the Idea Lab clean and up to date based on feedback from clients like yourself. Keep in mind this idea may exist somewhere else in the Idea Lab, a quick search may give you a similar idea with higher engagement. Also, feel free to recreate this idea if you would like to, and keep in mind specific wording can help people find and vote for your idea.
If you have any questions, issues or concerns please let us know!
Thank you
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Ability to bulk add tasks to report results
It would be great to be able to add tasks in bulk to report results. For example, I pulled a report showing me the donations which were received in the last month, between say $500-999. I'd like to add a task to make a thank you call to all those donors in that report. Rather than entering one by one, since the task will look identical, it would e great to b able to add the "thank you call task in bulk to ideally the donor profile, or the donation (which hopefully rolls up the the donor page)
3 votesHello,
Thanks for your time in the idea lab. This message is to let you know we are going to archive this idea based on the level of engagement in comparison to other idea lab items. The reason we do this is to keep the Idea Lab clean and up to date based on feedback from clients like yourself. Keep in mind this idea may exist somewhere else in the Idea Lab, a quick search may give you a similar idea with higher engagement. Also, feel free to recreate this idea if you would like to, and keep in mind specific wording can help people find and vote for your idea.
If you have any questions, issues or concerns please let us know!
Thank you
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Please include internal donations in the donation notifcation to fund advisors
It would be great if the donation notify action would include internal donations!
4 votesHello, Thanks for your time in the idea lab. This message is to let you know we are going to archive this idea based on the level of engagement in comparison to other idea lab items. The reason we do this is to keep the Idea Lab clean and up to date based on feedback from clients like yourself. Keep in mind this idea may exist somewhere else in the Idea Lab, a quick search may give you a similar idea with higher engagement. Also, feel free to recreate this idea if you would like to, and keep in mind specific wording can help people find and vote for your idea. If you have any questions, issues, or concerns please let us know! Thank you
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Donation review bucket
I love the concept of the "review" bucket but it would be awesome if we could choose the payment type(s) that end up there. I review all the Stripe gifts that come in, even though they post automatically, to be sure they are attached to the correct profile and the formatting is correct for any new profiles. It would be great if they could go into a review bucket until I have a chance to look at them. I enter the rest of the payment types myself and someone else posts them, so the review bucket is unnecessary for our…
10 votesHello,
Thanks for your time in the idea lab. This message is to let you know we are going to archive this idea based on the level of engagement in comparison to other idea lab items. The reason we do this is to keep the Idea Lab clean and up to date based on feedback from clients like yourself. Keep in mind this idea may exist somewhere else in the Idea Lab, a quick search may give you a similar idea with higher engagement. Also, feel free to recreate this idea if you would like to, and keep in mind specific wording can help people find and vote for your idea.
If you have any questions, issues or concerns please let us know!
Thank you
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Report using filter for "or" instead of "and"
Want to be able to extract data by using two different filters using the "or" instead of "and". Example would be to extract gifts by donation service Id or profile service Id.
6 votesHello, Thanks for your time in the idea lab. This message is to let you know we are going to archive this idea based on the level of engagement in comparison to other idea lab items. The reason we do this is to keep the Idea Lab clean and up to date based on feedback from clients like yourself. Keep in mind this idea may exist somewhere else in the Idea Lab, a quick search may give you a similar idea with higher engagement. Also, feel free to recreate this idea if you would like to, and keep in mind specific wording can help people find and vote for your idea. If you have any questions, issues, or concerns please let us know! Thank you.
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recurring donations - ability to link to opportunity
Recurring donations link to an Opportunity
I'd like to be able to link a recurring donation to an opportunity0 votesHello,
Thanks for your time in the idea lab. This message is to let you know we are going to archive this idea based on the level of engagement in comparison to other idea lab items. The reason we do this is to keep the Idea Lab clean and up to date based on feedback from clients like yourself. Keep in mind this idea may exist somewhere else in the Idea Lab, a quick search may give you a similar idea with higher engagement. Also, feel free to recreate this idea if you would like to, and keep in mind specific wording can help people find and vote for your idea.
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Thank you
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Link online portal donors to existing profiles based on email address
We have many recurring donors as part of an annual event. Most of our profiles are created as "households". However donors often enter an individual name when they make an online donation through our portal. This creates an extra profile when they make a donation which we then have to "make household" and merge with the existing profile. C-Suite should be able to match the individual donation to the household based on an email address.
1 voteHello,
Thanks for your time in the idea lab. This message is to let you know we are going to archive this idea based on the level of engagement in comparison to other idea lab items. The reason we do this is to keep the Idea Lab clean and up to date based on feedback from clients like yourself. Keep in mind this idea may exist somewhere else in the Idea Lab, a quick search may give you a similar idea with higher engagement. Also, feel free to recreate this idea if you would like to, and keep in mind specific wording can help people find and vote for your idea.
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Thank you
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Convert ticket to a donation
It would be great if someone doesn't attend an event, we could convert their ticket to a donation.
1 voteHello,
Thanks for your time in the idea lab. This message is to let you know we are going to archive this idea based on the level of engagement in comparison to other idea lab items. The reason we do this is to keep the Idea Lab clean and up to date based on feedback from clients like yourself. Keep in mind this idea may exist somewhere else in the Idea Lab, a quick search may give you a similar idea with higher engagement. Also, feel free to recreate this idea if you would like to, and keep in mind specific wording can help people find and vote for your idea.
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Thank you
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Stripe donations for donors with multiple credit cards on file
Stripe donations for donors with multiple credit cards on file: It would be helpful for recurring donation processing, that donors who input multiple credit cards into their Stripe account be able to be processed using the default credit card the donor provided. Since Stripe allows for multiple credit cards to be input, it would be helpful for the CSuite system to allow their processing as well. Currently, when these come through for posting, we have to login to Stripe and remove the non-default credit card information that the donor input in order for the donation to be processed.
4 votesHello, Thanks for your time in the idea lab. This message is to let you know we are going to archive this idea based on the level of engagement in comparison to other idea lab items. The reason we do this is to keep the Idea Lab clean and up to date based on feedback from clients like yourself. Keep in mind this idea may exist somewhere else in the Idea Lab, a quick search may give you a similar idea with higher engagement. Also, feel free to recreate this idea if you would like to, and keep in mind specific wording can help people find and vote for your idea. If you have any questions, issues, or concerns please let us know! Thank you.
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Leave the Donation Date Blank
When entering a new donation, the date of entry auto populates with that day's date, but we rarely are entering donations for that date. It would be helpful to have that be blank so it's not overlooked and we know to change it. Right now, because there is already a date in that field we tend to skip over it.
5 votesHello, Thanks for your time in the idea lab. This message is to let you know we are going to archive this idea based on the level of engagement in comparison to other idea lab items. The reason we do this is to keep the Idea Lab clean and up to date based on feedback from clients like yourself. Keep in mind this idea may exist somewhere else in the Idea Lab, a quick search may give you a similar idea with higher engagement. Also, feel free to recreate this idea if you would like to, and keep in mind specific wording can help people find and vote for your idea. If you have any questions, issues, or concerns please let us know! Thank you.
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post all donations
It would be nice if the "Post all" feature for donations could be a background job. We frequently have to post large amounts of donations (over 2k) at one time. We use the import feature to enter the donations, but use the "Post all" feature to post so that the Fund Advisors receive email notification of the contribution to their Fund. However, we always receive a 504-time-out error. Thank you
3 votesHello, Thanks for your time in the idea lab. This message is to let you know we are going to archive this idea based on the level of engagement in comparison to other idea lab items. The reason we do this is to keep the Idea Lab clean and up to date based on feedback from clients like yourself. Keep in mind this idea may exist somewhere else in the Idea Lab, a quick search may give you a similar idea with higher engagement. Also, feel free to recreate this idea if you would like to, and keep in mind specific wording can help people find and vote for your idea. If you have any questions, issues, or concerns please let us know! Thank you
P.S. Reporting this through support would be appreciated. We always try to fix 504 errors a they are identified.
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A "swap donor and advisor" button
It'd be helpful if there was a menu option in the Donation that says "swap donor and advisor". This can assist with quicker fixing, than having to clear the advisor, add advisor then changing donor.
2 votesHello, Thanks for your time in the idea lab. This message is to let you know we are going to archive this idea based on the level of engagement in comparison to other idea lab items. The reason we do this is to keep the Idea Lab clean and up to date based on feedback from clients like yourself. Keep in mind this idea may exist somewhere else in the Idea Lab, a quick search may give you a similar idea with higher engagement. Also, feel free to recreate this idea if you would like to, and keep in mind specific wording can help people find and vote for your idea. If you have any questions, issues, or concerns please let us know! Thank you
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Ability to change the subject line on email donations
I'd love to be able to change the subject line on email donations. My co-worker is currently copy/paste changing the email subject line for every single email donation! I know this functionality exists in other parts of C-Suite so I'd love to see it extended to this area.
7 votesHello, Thanks for your time in the idea lab. This message is to let you know we are going to archive this idea based on the level of engagement in comparison to other idea lab items. The reason we do this is to keep the Idea Lab clean and up to date based on feedback from clients like yourself. Keep in mind this idea may exist somewhere else in the Idea Lab, a quick search may give you a similar idea with higher engagement. Also, feel free to recreate this idea if you would like to, and keep in mind specific wording can help people find and vote for your idea. If you have any questions, issues, or concerns please let us know! Thank you
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