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  1. I would love to see an easier way to sort funds on the donation page.

    Currently, our Agency Funds (and other grouped funds) cannot be separated from their groups within the donation page...so if we want to highlight just ONE fund of a group at the top of the Donation Page, all funds in that group will follow, pushing other important funds we'd like highlighted further down the page.

    A simple drag and drop feature would be very useful here, as we like to rotate the funds we highlight.

    2 votes

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    Hello, Thanks for your time in the idea lab. This message is to let you know we are going to archive this idea based on the level of engagement in comparison to other idea lab items. The reason we do this is to keep the Idea Lab clean and up to date based on feedback from clients like yourself. Keep in mind this idea may exist somewhere else in the Idea Lab, a quick search may give you a similar idea with higher engagement. Also, feel free to recreate this idea if you would like to, and keep in mind specific wording can help people find and vote for your idea. If you have any questions, issues, or concerns please let us know! Thank you.

  2. Is it or could it be possible to search by donation check number? We've had numerous instances of a donor having a check number that I've verified has cleared our bank, but I can't do a quick search for it in Csuite. Would help in situations where the distributions are made via financial institutions or staff have misspelled a name in the donor profile.

    3 votes

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  3. LOVE the new profile search options call outs. Would it be possible to get that same option (or at least search by email) added to donation creation? An email address is often easier for me than searching through fifteen John Smith possibilities and would help me ensure correct attribution.

    1 vote

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  4. Would like the system to automatically process recurring donations without staff having to manually process them.

    2 votes

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  5. Currently, you have to finalize approvals one-by-one. I work with a foundation that gives the same amount of grant to every grantee. It would be helpful to be able to select multiple organizations in the portal and give them all the same decision, similar to how we can do a batch denial or give multiple organizations the same follow-up.

    3 votes

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    Thanks for your time in the idea lab. This message is to let you know we are going to archive this idea based on the level of engagement in comparison to other idea lab items. The reason we do this is to keep the Idea Lab clean and up to date based on feedback from clients like yourself. Keep in mind this idea may exist somewhere else in the Idea Lab, a quick search may give you a similar idea with higher engagement. Also, feel free to recreate this idea if you would like to, and keep in mind specific wording can help people find and vote for your idea.

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  6. Currently when in-kind donations are entered a monetary value is required, but our organization does not assign worth to items donated such as furniture or books. It would be useful if the "Amount" was optional for In-Kind donations so we do not have to go outside of CSuite to create a thank you letter/receipt.

    7 votes

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  7. Have the ability to set up goaled fundraisers for specific funds, that will populate a unique link in the Donation Portal. Also, have the ability to track the progress towards the goaled amount, similar to GoFundMe.

    4 votes

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  8. I find the Email Tax Receipt function very clunky and inefficient. It would be nice if a column was added that has PRIMARY EMAIL listed so that we can EASILY decipher which receipts can be emailed and "marked as sent" after - right now it's a guess and a lot of work to get to a list to email.

    2 votes

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  9. I could have sworn that HTML was previously enabled in email content entered through the System Data area, however, we noticed recently that our email links were not working in those emails. I contacted support and was told that those fields were not HTML friendly. Would love if they could be!

    5 votes

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  10. Would be great to change the color of the donate buttons. That blue really clashes with our logo (let alone being just not nice regardless) It's very important to me to keep branded and us looking good across all that we do.

    5 votes

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  11. Please provide the name of the fund on the "posted gifts" tab for interfund gifts - this is an important view and not sure why it was taken away, it used to be there on the old donations view tab...

    3 votes

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  12. Fund Advisors should be able to donate gifts/contributions to their funds from the donor portal when they are logged in even when those funds are marked as Private on the fund level. This should NOT then show their private funds to the Foundations 'Promote' page for donations. This appears to indicate to the donor/organizations that the Foundation is promoting their Fund which is not the case. This is misleading. The donor and Org may try to link this page to others to show this is where they can donate to funds whereas this page is viewable only to the Fund…

    7 votes

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  13. You recently implemented the ability to rollup households on the Donations > Donor Report. This was a good change that helps a lot.
    One thing that we noticed is that the count of donations includes donor advised amounts. We use the report to create a subset of donors that we want to generate a yearly tax receipt for.

    We had a donor listed on the report however their donations were all donor advised amounts and when we went to print their yearly tax receipt, it tells us that they have no donations to print a summary for 2022.

    It would…

    1 vote

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  14. Could we get a status column for bulk tax receipts?
    After I process a large amount of tax receipts, I have to go back to mark them as sent. It would be helpful to see which ones were sent/printed so that we can remove them from the receipt bucket.

    1 vote

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  15. Make Donation Advisor a Profile Type so that their contributions are easier to track. This way, when you open a profile ID, you can see right away if they have made a soft contribution or advised a gift, or are responsible for a matching gift. Maybe this would help to resolve current reporting issues?

    1 vote

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  16. After entering a gift, there are times I find I need to hold posting it (for one reason or another) and then need to reach out to the co-worker who posts donations and ask they hold on it until further notice. A "hold for posting" type check box would be helpful in these instances.

    4 votes

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  17. When stripe transactions are brought into CSuite, put them in the NEW bucket (like they were manually entered) and not be posted so they can be edited prior to posting. Currently, we unpost and change the majority of our stripe donations because the default account is not where they need to post. With donor notifications turned on, the donor receives multiple emails for our behind the scenes work to make the books right.

    A request with a similar title was submitted/implemented but it only changed auto transfer/deposit not posting. That actually caused more work on our end and didn't resolve…

    3 votes

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  18. When entering a new donation, it would be great to have the tribute notification fields only appear if they are needed

    1 vote

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  19. Can we get the Create Donation button at the top of the left side column list or at least all caps and a different color? It gets lost in the text to my eyes. Or am I missing a more obvious location from which to add a donation?

    2 votes

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  20. Would love to have the opportunity to edit a setting that can decides across the board how many decimals we use for stock gifts, in order to match what our broker does. Would rather not override that every time.

    1 vote

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