166 results found
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expanding notes
Add expanding feature (hash marks) to allow the Notes section on Org profiles to expand
1 vote -
Allow configuration of session timeout warning
The system will automatically timeout sessions for users at the interval specified on the Security page, or sometimes earlier if there is an error. There is an automatic timeout notification that pops up immediately before the session times out, but it would improve user experience and accessibility to be able to configure a notification with more time before the timeout, so that the user could have a chance to save their work. It would also be nice to be able to customize the notification message.
3 votes -
Batch update to update legislative districts
We use Legislative Districts on our Organization Profiles to track giving by district. Currently, this requires manually updating each organization by clicking the Legislative Lookup button next to the address and then saving the draft to populate the fields. The ability to batch update this information would be extremely helpful—especially after redistricting, which occurs every few years.
2 votes -
Minimize Replies for Flagged Notes
Flagged notes are helpful if they're brief. However, when a flagged note has replies, every part of the thread is posted on the Application. I want to enable flagged notes to minimize or hide their replies to reduce the space they would take up on the Application.
1 vote -
API integration for email send (Microsoft Graph, Gmail API)
We currently configure SMTP relays for clients who wish to send email from their own domains.
However, it is often challenging to work with client IT teams to enable SMTP AUTH on the required mailboxes.
In these situations, we are frequently asked whether SmartSimple supports — or plans to support — integration with Microsoft 365 (Graph API) or Gmail API for outbound mail delivery.
We understand that the February upgrade strengthened security by enforcing OAuth 2.0 for SMTP authentication. However, this still relies on SMTP as the transport protocol, which many IT providers increasingly consider legacy compared to modern API-based…
3 votes -
Search against connectors
Sys admins can search across workflows and tasks, but we can't search against / see connector IDs.
Project based T2P lets you see the workflow IDs that have been updated, but there's no traceability to the connector ID when looking at a connector in wf.
At a minimum, I'd like to see the connector ID on the connector itself. Even better if I can search against a connector list to see what was updated
3 votes -
Allowing address field's caption customized when 'Enable Multiple Address' is enabled
Currently: When 'Enable Multiple Address' is enabled (on org or user profile), the Address field's caption remains locked to "Primary Address"; updating the standard field caption for Address or Address Type doesn't change it.
Use Case: Client might set a different default address type, such as "Mailing Address" (which they can configure in Address Types), and they want the caption to display as Mailing Address.
Request: To allow the address field caption to be customized when using the Multiple Address feature.
4 votes -
Allow reports to have a direct URL
Enable users to link directly to a report when it has been created. This would be incredibly helpful when working collaboratively. Currently we have to describe which folder the report is in and provide a unique ID so they know which report to access. It would be so much easier to send a direct link to the report.
3 votesGood suggestion, we will monitor this, but also link it to the report enhancements for discussion during the report builder workshops to evaluate priority and impact
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Improved SmartSimple–Word Integration for Collaboration and Version Control
Contracts and collaborative documents across the grant and partnership lifecycle are currently managed primarily through Word documents shared via email. This creates challenges with version control, including multiple document versions, parallel edits, and manual consolidation of changes. Collaboration is fragmented, resulting in limited visibility into document updates, no single source of truth, and limited auditability of changes and negotiations. In addition, the process creates administrative pressure on a small legal function, and contracts are largely managed outside the SmartSimple platform, leading to duplicated documentation and limited traceability.
To address this, improved collaboration functionality is needed. The solution should allow documents…
7 votes -
Enable a History for the Dynamic Visibility changes
When editing a Dynamic Visibility, there is no history of what changes were made as the system does with most parts of the platform. Some Dyn Visibility trees are long and we do not have any way to see what changes were applied.
3 votes -
Batch allocation
It would be useful to have a drag and drop type interface for allocating tasks or people where high volumes are involved. Examples include sharing hundreds to applications between a number of committee meetings or hundreds of review tasks between a number of reviewers
2 votesMonitoring Interest ·
AdminJohn Fulton
(Director of Product Management, SmartSimple, Foundant Technologies)
responded
We see the challenge you have highlighted and the opportunity to improve. We suspect a solution would involve revisiting the design/approach to using assignment grid. Let' see the interest to drive future consideration,
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Add reports to SmartCards
If you have some reports you are using all the time you should be able to star them to your SmartCards.
4 votesMonitoring Interest ·AdminJohn Fulton
(Director of Product Management, SmartSimple, Foundant Technologies)
responded
Good suggestion, we have linked this to the report builder workshop sessions occurring over these next few months in order to evaluate the priority against the larger report improvement opportunities.
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Image sizing for dashboards
The portal page to display an image (URL and Smartfolders) doesn't adapt to the size of the browser window. It would be great visually to have the image be displayed as the whole web page instead of having a blank space on the right side.
I've attached a screenshot of a sample image and it shows up on our dashboard.
4 votes -
organization duplicate check
I would love to see the Organization Duplicate Check improved. Currently it won't catch most duplicates unless it is an exact match. For example, if there is a comma in one org name but not the other and they are otherwise the same it won't catch it, same with an "Inc" at the end of one org name. The Person name duplicate check is sooo broad; it would be great for the org name duplicate check to be a little more broad.
7 votes -
Tracking Recent Actions of Users
We’re wondering if there’s a setting or feature we could enable that would allow a user to see their own recent activity in SmartSimple.
This could be somewhat general (e.g., modified grant ID X on X date/time, modified Organization X on X date/time, etc.) or more granular (e.g., updated field X on grant ID X on X date/time, created a note on grant ID X on X date/time, etc.).
This would be helpful for internal staff members who are adding Notes or making changes to many grant records and want to look back at which grants they've recently edited.
6 votes -
Expand popup for annotation replies
The annotation reply is quite small if you had a multi paragraph write-up that needs to be edited/annotated.
We would greatly value for an ability to expand annotation reply size (field value specifically). Yes, you can change the field length from bottom right corner, but that's quite restrictive for a multi paragraph reply
2 votes -
images
Better integration of captions/details on image files and videos to support assessment portfolio style content.
We current use an advanced data table to collect portfolio specifics (such as medium, description etc.) and use media library. This is cumbersome for assessors (who mostly use laptops) and review applications in split screen. Issues include:
-challenges reviewing both table and image in split screen (small, challenging to navigate both). Would be better if info was combined in some way
-advance table columns can't be expanded width-wise and don't auto expand lengthwise so it is visually challenging to review longer pieces of text
-having…3 votesMonitoring Interest ·AdminJohn Fulton
(Director of Product Management, SmartSimple, Foundant Technologies)
responded
There appears to be an opportunity to improve your configuration to address most of these items. We have asked your account representative to reach out to you to discuss. We will flag this ticket for 'monitoring interest' for specifically considering an option to zoom into images.
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Link Payments and Reports to support automation
We'd like to link Payments and Reports in a meaningful way to support automated Payment Status updates. We currently have a 'soft link' configured so that you can see required Reports and their approval status on a Payment record. But staff must manually update the Payment status once all associated Reports are in an Approved Status.
2 votes -
Scheduled Export to multiple people in the same thread
When using the scheduled export report option I can add multiple users to the export but they all receive separate emails and are not aware of who received it. Support recommended we create a distribution list and use that but unfortunately that is not an option for us.
3 votes -
Re-use previous notification
Add the possibility to re-activate a previous notification. Currently we set up a notification for a period of time and once this period is over the notification becomes archived and non-editable. It would be great if we could re-use a previously made notification by simply re-activating it and setting up a new period of time of its visibility.
2 votesMonitoring Interest ·AdminJohn Fulton
(Director of Product Management, SmartSimple, Foundant Technologies)
responded
Good suggestion, we will consider a 'copy' option to support this use case
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