Bring back the Key for Enable/Disable Login Access
In the new UX design (implemented with the October 2025 upgrade), we lost visibility to the key icon on the Contact Profile showing whether a contact has access or not. Instead, we now have to click Actions and either see "Enable Login Access" or "Disable Login Access" as the only indicator of whether the person has login access or not.
Please bring the key icon back — we relied on it for quick, easy, reliable confirmation of the contact's login capabilities.
Celeste Orr
shared this idea
AdminJohn Fulton
(Director of Product Management, SmartSimple, Foundant Technologies)
responded
We will consider a way to differentiate and enable/disable the user. We will monitor interest for future consideration.
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Maya Gilardi
commented
I'd like to propose that the key icon (or something similar) in the upper right hand corner of user's profile be added back (it was removed as part of the most recent update). It was really helpful to have a visual indicator on the main page of the profile indicating access status at a glance. The icon or visual indicator doesn't need to be functional (as it was previously) now that the toggle for system access lives under the 'action' drop down. I actually think something more obvious (like a red light or a green light) would be an improvement over the dark grey/light grey key icon.