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6 results found

  1. Ticket Purchasing: Multiple Ticket Types option on one screen

    I would like to see the option to purchase multiple types of tickets on one screen. Currently, users must add one type to cart and then have to go "back" two screens (or more) to add a different ticket type. It would be better to have a drop down option or the ability to add multiple types of tickets on one screen. This is inconvenient for both desktop users and mobile device users.

    63 votes

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    3 comments  ·  Giving Hub (formerly Donation Portal)  ·  Admin →
    Released to Sandbox  ·  AdminSkye Weber (Admin, Foundant Technologies) responded

    4/16/2025:

    Context:

    1. Unified Ticket Workflow:
    • Instead of individual ticket fields, everything is now located on one registration page. On the events tickets constituent will have the ability to select a quantity for each ticket type, and add an additional donation, if enabled. There will be a new order summary box on the right hand side, so that the registrant can easily track their purchases or cancel a line. The checkout workflow will remain the same. Individual tickets have been impacted with this change some of the individual ticket fields have been moved to the Campaign's Details Tab.
    1. New Ticket Fields on the Details Tab:
    • Ticket Additional Donation: This field now applies to the overall campaign and is positioned below the list of tickets.
    • Ticket Additional Donation Label: A customizable label that users can customize, if additional donations will be accepted for the campaign.
    • Ticket Notes…

  2. Dollar Signs next to Ticket Prices

    Currently, ticket prices do not show dollar signs next to them when viewing a campaign in the Giving Hub. Please include dollar signs next to the prices.

    3 votes

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    4 comments  ·  Giving Hub (formerly Donation Portal)  ·  Admin →

  3. List cart - change button names

    Seems many of us are having problems with people leaving things in the cart, rather than actually submitting them.

    A very quick suggestion that may solve some of the problem: Instead of having the button on the Unsubmitted Grant Requests read "Review and Submit Grant Requests" why not rename the label to simply say "Review Grant Requests." Many of our donors have told us that they thought it was one action and that by clicking it, they had reviewed AND submitted it.

    12 votes

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    Released to Sandbox  ·  1 comment  ·  Portal  ·  Admin →

  4. List Carts Report

    Create custom report option that includes unsubmitted grant carts, fund name, steward, grant details, and requested by, so stewards can receive automated report emails prompting them to follow up with donors who have unsubmitted carts.

    And in the interim, please add Fund Steward to the exiting Fund Advisor > "List Carts" area so we can swiftly divvy these up for follow up.

    Thank you! - TCF

    13 votes

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    Released to Sandbox  ·  1 comment  ·  Fund Advisors  ·  Admin →

  5. Campaign

    I would like the opportunity to create spaces in the Names area of a Ticket. It would be great if the name of the ticket was on one line and then the price is on the next line. Currently it will only work that way if you use up the space with letters. If a <br> option could be allowed that would make it look nicer.

    2 votes

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    Released to Sandbox  ·  0 comments  ·  Campaigns  ·  Admin →

  6. Campaign: Ticket date

    It would be great if campaigns could change or show the date as per the date on the ticket, not the actual campaign end date.

    4 votes

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    Released to Sandbox  ·  0 comments  ·  Campaigns  ·  Admin →
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