List cart - change button names
Seems many of us are having problems with people leaving things in the cart, rather than actually submitting them.
A very quick suggestion that may solve some of the problem: Instead of having the button on the Unsubmitted Grant Requests read "Review and Submit Grant Requests" why not rename the label to simply say "Review Grant Requests." Many of our donors have told us that they thought it was one action and that by clicking it, they had reviewed AND submitted it.
Jenny Praytor
shared this idea
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Rhonda Page
commented
Having worked through the process in our sandbox, it seems like when a donor is ready to "Review and Submit Grant Requests" that in the Grant Request Cart wording should just say Review Grant Requests and then on the next page with all grants in the cart with addresses, etc. Submit Grant Requests. That would clarify the process I believe.