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  1. It would be so helpful to have the Grant Request primary screen be combined with the Grant Request > Choose Type screen. There are SO many screens for our donors to click through on the new Grant Request options. We liked in the legacy portal that you had the options on the same primary page. Also, would be helpful to have the option to edit the Type buttons text.

    102 votes

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    Planned  ·  12 comments  ·  Portal  ·  Admin →
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  2. Please bring back a couple of features with Bank Recs!

    1. Please allow for sorting transactions by check number again. I can now filter to only checks but they're not always in order and I don't see any way to make it so.

    2. Allow for easier unreconciling/rereconciling. It used to be if I had to fix something from three months ago that required unreconciling the bank account, I could rereconcile with only one click. Now I have to go in and uncheck every transaction for the following months, reconcile the first month, recheck all the items for the second month, reconcile…

    39 votes

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  3. I would like the ability to set 'No Default Template', as opposed to leaving the field blank and having the system automatically assign the predetermined default template.

    Most of our grant notification happens via GLM/SLM, and we do not need to generate a 'Grant Letter' or 'Scholarship Letter', or 'Award letters' for individual grants in CSuite.
    However, we have some programs that run through CSuite only, and need a letter attached. Because these programs are the only ones using the 'Grant Letter' template type, the system automatically pulls this letter template for ALL grants, at this time. As it currently…

    9 votes

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  4. It would be great to create custom fields on notes. This way we can add additional tracking and reporting to those notes rather than creating a long list of types or ensuring that people put specific words in their notes. For example, tracking if a specific meeting matched certain criteria that was tied to metrics.

    41 votes

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  5. In the new portal, when a grant catalog is visible to fund advisors there are two options after you choose to donate to the grant catalog - 1. complete a donation through the Giving Hub, 2. choose Grant Request to request a grant through the fund advisor's DAF. We currently only market our Grant Catalogs to our DAF holders to encourage them to use their DAF spendables to support local non-profits. It is confusing to have both options available. Could the "Donate" option be turned on or off at our discretion instead of always included?

    21 votes

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    Planned  ·  2 comments  ·  Portal  ·  Admin →
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  6. In the Fund Advisor portal, on the Catalog Request Form, there is no indication (such as with an asterisk) which fields are required, so a NPO copmleting the form must click the submit button before they are advised which fields are required. It would be helpful if required fields could indicate they were required when the form is first loaded.

    Currently, if they click the "next" button without completing ALL the required fields, it just clears out the form. Would also be helpful if we could add sub-directions for each field. For instance, put "max 200 characters" as sub-directions for…

    12 votes

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    Planned  ·  0 comments  ·  Grant Catalog  ·  Admin →
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  7. We recently switched from MailChimp to Constant Contact as it offers more options and we believe it is a better platform. Would appreciate it if you would revisit adding Constant Contact as an option for the Campaign API kep.

    28 votes

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    Planned  ·  5 comments  ·  Campaigns  ·  Admin →
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  8. We implemented a Grant Catalog synced from GLM for the first time so that our DAF holders could recommend grants to our competitive grant cycle directly from their portals. This has been a nice functionality, but now we're having issues pulling reports for the Fund holders because all their grantees show as "Grant Catalog Fund." Although they can see the purpose of the grants, our Donor Services Director would like to be able to sort all grants from any given DAF by the grantee organizations' names. Is there any way to configure the Grant Catalog so that Fund holders can…

    5 votes

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    Planned  ·  0 comments  ·  Grant Catalog  ·  Admin →
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  9. Once created, allow an opportunity to be copied. Sometimes the same person documents a bequest expectancy to several beneficiaries. This functionality lives elsewhere in the system and would apply nicely to entering opportunities.

    4 votes

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    Planned  ·  0 comments  ·  Opportunities  ·  Admin →
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  10. Please make grant catalog request fields OPTIONAL. Foundant subscribers should be able to customize the fields they want populated.
    When creating a new grant catalog entry in CSuite, all fields in the request are required in order to submit. We have also tried using the Grant Catalog Fields within a GLM application in order to sync to a catalog in CSuite, and again ALL fields are required. The required fields add more information than we want to present to our donors. The current functionality creates a lot more work for our team to produce what our donors want to see.…

    9 votes

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    Planned  ·  1 comment  ·  Grant Catalog  ·  Admin →
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  11. It would be great if the credit card donation button could be hidden on internal Grant Catalogs that are visible only to Fund holders. We're using an internal Grant Catalog to collect Donor Advised grants to our annual competitive grant cycle, and some of the donors are getting confused by the two buttons even though we tried to clarify which one to use in the instructions. If the credit card button could be hidden while the Catalog is internal, and then unhidden when it goes public after the grant cycle ends, we could avoid this confusion. Thanks for your consideration!

    6 votes

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    Planned  ·  1 comment  ·  Grant Catalog  ·  Admin →
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  12. The CSV upload within the bank reconciliation does not work correctly for checks with Multi as the transaction ID. The worst part about that is the Multi checks do not stay as an unmatched item, the system automatically deletes all the multi checks that were original uploaded in the CSV file. this forces us to manually reconcile the checks to our upload to find out which checks were deleted from the file. Why can't the multi check stay on the bank reconciliation file as UNmatched so the user knows which check numbers the system is having issues matching?? it would…

    2 votes

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  13. It would be really nice to add back the feature to hide the funded amount for each grant and the beginning of a grant catalogue. None of the grants are funded yet so it looks like there is no support for the programs that are requesting support we used to have this feature where you could hide funded and it would not show the funded amount for each Grant request but it instead would show the requested amount only for each grant request, I’m not sure why they took away this feature, but it is very helpful because it allows…

    1 vote

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    Planned  ·  0 comments  ·  Grant Catalog  ·  Admin →
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  14. Capacity to share notes between profiles would be awesome.

    Example 1: Fundraising visit with a particular business. Visit notes could go on the business profile, but the note could "tag" additional profiles, such as the business staff members present at the meeting.

    Example 2: We utilize notes to capture obituary information. Family members could be "tagged" on the note in order to share the information across profile records, rather than repeating the obit note several times. One entry, several tags = awesome!

    20 votes

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  15. When building a custom report, it would be very useful to be able to report on fields from multiple objects at once. Systems I have used with this capability approached it by starting with a primary object selection (donations for example) and then once you add the unique field for another object (profile id of the donor for example), your list of fields would expand to show all of the fields associated with that new object. Event just the ability to expand into 2 objects would solve a lot of cases where we currently need to pull multiple reports into…

    16 votes

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  16. It would be great to have the ability to add a note or a file to the grant catalog. There may be information that is pertinent to a specific catalog.

    1 vote

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    Planned  ·  0 comments  ·  Grant Catalog  ·  Admin →
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  17. Similar to HubSpot's dashboard features, it would be useful to build custom dashboards where a collection of reports are saved on a particular page with a customized name.

    With this feature, the user could build custom reports and save them in a collection on a page where other users could access the dashboard to check metrics.

    This would help users who need to track custom metrics that aren't necessarily represented on the dashboards already created by CSuite.

    HubSpot example attached.

    53 votes

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  18. Could C-Suite consider integrating single sign on capabilities with Microsoft 365 for employees? This would increase security and cut back on the number of passwords to maintain per user.

    8 votes

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    Planned  ·  2 comments  ·  Other  ·  Admin →
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  19. In the old saying, "a picture says a thousand words", could pie and/or bar charts be available in the following areas:

    Balance sheet - Cash and Investments, by GL account number, be shown in a pie chart.

    Statement of Activity - Investment income items, interest income, dividend income, realized gains (losses), unrealized gains (losses) be shown by month in bar chart

    Statement of Activity - Donations/Gifts, Grants actual compared to budget be shown in a bar chart.

    14 votes

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  20. It would help to streamline workflow if we could edit the Share File option in the Upload File(s) window, instead of having to upload the file and then scroll down on the Fund ID and then select the option to share the file.

    24 votes

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