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66 results found

  1. Split donation

    A split donation with more than one donation destination is not the same thing as using a profile payment. Donors make gifts, not payments; that's a different process, which requires an invoice, and multiple transactions. We should be able to honor a donor's request to split their gift however they need and keep the records clean.

    This idea is not "implemented."

    Just today, I had the ability to get as far as a screen that showed the donation, how much of it I applied to one fund, and then I had the option of entering a second fund for the…

    132 votes

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    Planned  ·  14 comments  ·  Donations/Donors/Donation Portal  ·  Flag idea as inappropriate…  ·  Admin →
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  2. Fund Advisor Portal: Ability to sort the Fund Statements

    Currently, we cannot sort the order in which the fund statements appear on the individual fund screen or on the Donor Portal. As a result, the fund statements often do not list in date order. This makes it hard to find the latest statement. It would be great if the Fund Statements could be sorted to show the newest fund statement at the top.

    83 votes

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    Planned  ·  2 comments  ·  Fund Statements  ·  Flag idea as inappropriate…  ·  Admin →
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  3. Assigning School and Student ID in Bulk for UA Scholarships

    We process around 200 scholarships to around 100 students annually. We love the SLM to CSuite integration, but we feel there is a huge oversight regarding assigning the school and student ID. This all has to be captured individually and manually entered into the payment in CSuite. This was quite an arduous process this year. It was easier to upload it into CSuite as we used to be able to do before SLM.

    There was a release on 4/6/22 to implement this for standalone processes ("The School (Payee in SLM) and Student ID will sync between the two systems.") But…

    84 votes

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    Planned  ·  12 comments  ·  Scholarships/Students  ·  Flag idea as inappropriate…  ·  Admin →
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  4. ACH : add memo line in vouchers

    It would be great to create a "memo" for checks and ACH payments as you are entering them in AP vouchers or grants vouchers, rather than wait until you are printing the checks. This would be especially helpful when we are paying as ACH payments so it would be included in the NACHA file

    25 votes

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    Planned  ·  5 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
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  5. Add a Total Number RSVP/Attending Column to Campaigns

    Many of our campaigns are made up of households or organizations that don't include individual profiles so the campaign is not able to give us a true RSVP or Attended count. We are forced to maintain a separate sheet for an accurate head count.

    41 votes

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    Planned  ·  0 comments  ·  Campaigns  ·  Flag idea as inappropriate…  ·  Admin →
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  6. More payment options for donor payment portal

    We have donors who would like to make donations online using a bank check/ACH. Currently our only payment option on the donor payment portal is credit card. We were told by fondant that ACH payments through the donor payment portal is currently not possible. Fixing this to allow ACH for donations will make receiving donations so much easier especially for our corporate donors.

    20 votes

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    Planned  ·  3 comments  ·  Checks/Bank Reconcile  ·  Flag idea as inappropriate…  ·  Admin →
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  7. Please add the ability for more than one advisor to be credited for a soft credit on donation records. This is an important function.

    This has been suggested in the past and would be very helpful in instances where a couple divorces or multiple people need to be soft credited for a contribution such as where a family DAF or PF is concerned external from the Community Foundation.

    18 votes

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    Planned  ·  0 comments  ·  Donations/Donors/Donation Portal  ·  Flag idea as inappropriate…  ·  Admin →
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  8. stripe

    Stripe is now able to accept ACH direct debit payments. It would be great if the online donation page would handle these now.

    27 votes

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    Planned  ·  3 comments  ·  Donations/Donors/Donation Portal  ·  Flag idea as inappropriate…  ·  Admin →
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  9. to be able to produce grant letters at time of preparing the grant, not at time of processing cheques

    to be able to produce grant letters at time of preparing the grant, not at time of processing cheques

    13 votes

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    Planned  ·  0 comments  ·  Grants, Grantees, Grant Types  ·  Flag idea as inappropriate…  ·  Admin →
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  10. Free Events

    If there's a free event, it would be nice to have the ability to hide the "$0.00" amount that shows up. But also have a capability to select what fields must be filled out in the Required Checkout Information process. At the moment it's part of the check our process to enter address, which isn't necessary for a free event. Overall, I think it would be great to have a check box to select that indicates campaign is a "free event". Similar to the check box with Promises in Pledge.

    The difference with a free event would be: No Fund…

    27 votes

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    Planned  ·  1 comment  ·  Campaigns  ·  Flag idea as inappropriate…  ·  Admin →
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  11. Enable Ticket Guests Confirmation Page to be Styled

    On Donation Portal, Campaign Ticket Guest Confirmation Page cannot currently be styled. We need to ensure this page can be styled and that the tabs we have inactive are not shown (i.e., Grant Catalog, Event Tickets, Nonprofit Directory).

    https://xxxx.fcsuite.com/erp/donate/ticketguests/confirmation_page

    7 votes

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    Planned  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
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  12. Invoice Receipts

    Recently we held an event in which various organizations sponsored; a few requested they be issued an invoice before payment for their sponsorship could be processed. CSuite has the ability to create invoices and add payments but does not offer the ability to produce a receipt.

    It would be useful if once payment has been processed on an invoice, we had the option to produce a "Confirmation Receipt" to indicate payment has been received in full.

    7 votes

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    Planned  ·  2 comments  ·  Templates (excludes Fund Statements)  ·  Flag idea as inappropriate…  ·  Admin →
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  13. Link Pledges to Campaigns

    Need the ability to link pledges to a campaign. Report heavily on where they are at for their annual campaign goal, which includes pledges and donations.

    8 votes

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    Planned  ·  1 comment  ·  Campaigns  ·  Flag idea as inappropriate…  ·  Admin →
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  14. Voided Check Information on Vouchers

    It would be helpful if the voided check information could be listed in the payment history section on Vouchers. Currently, if you need to reissue a check, the original check information is removed and the replacement check information is all that is listed. It would be great if the original check info was shown with a red "Voided" in the Rec Date field.

    18 votes

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    Planned  ·  1 comment  ·  Vouchers/Vendors/Accounts Payable  ·  Flag idea as inappropriate…  ·  Admin →
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  15. campaign

    Would like to be able to customize acknowledgements specific to each campaign.

    6 votes

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    Planned  ·  0 comments  ·  Campaigns  ·  Flag idea as inappropriate…  ·  Admin →
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  16. recurring donation

    Add more payment methods for Recurring Donations. I have some donors that prefer ACH'd donations every month that come directly to our Bank Account. It would be nice if I could add a recurring donation for the same amount every month and have it marked either Other Payment or Check.

    27 votes

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    Planned  ·  4 comments  ·  Donations/Donors/Donation Portal  ·  Flag idea as inappropriate…  ·  Admin →
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  17. Allow Invoices to be downloaded in Word

    Could you please add the option to download the Invoices in PDF or Word as you do with the Grant Letters?

    We still need to edit the invoices to add tax when needed. Because tax is based on a percent and not a flat number we still need to edit that line and the overall total.

    Currently we have to send the invoice to ourselves, open it in Word to edit and then send it to the customer. This doesn't save us any more time than doing the Invoices outside of CSuite.

    Thanks!

    5 votes

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    Planned  ·  0 comments  ·  Invoices/Customers/Accounts Receivable  ·  Flag idea as inappropriate…  ·  Admin →
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  18. Creating a Custom Expense Report

    For various events our organization holds we must provide an expense breakdown which we can export from CSuite but it includes unnecessary information that we must remove. Having the ability to create custom expense reports based upon specific accounts and/or campaigns we select would save time and allow the focus to remain on only pertinent data.

    6 votes

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    Planned  ·  0 comments  ·  Financials  ·  Flag idea as inappropriate…  ·  Admin →
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  19. Event Campaigns - We can't add an invited guest to a table

    We are trying to add an invited guest to a table and cannot unless we delete the invited guest from the event and search for their profile and add as a guest to the table. Chat support told me that was solution: delete invited guest and then search profile to re-add to the table as guest.

    10 votes

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    Planned  ·  0 comments  ·  Campaigns  ·  Flag idea as inappropriate…  ·  Admin →
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  20. Admin Fees

    Please add the 12 individual quarter balances that are used to calculate the average for Admin Fees to the Admin Fee Audit Details report. The 12 individual quarter balances are included in the Distributions Audit Details report (column O) but it would be helpful to have it in the Audit Detail reports for Admin Fees as well.

    8 votes

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    Planned  ·  0 comments  ·  Admin Fee  ·  Flag idea as inappropriate…  ·  Admin →
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