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  1. When setting up a campaign, it would be helpful to select the fields required per event.
    At the moment, by default, CSuite allows registrants to select Individual, Household, or Organization. This has resulted in many individuals registering as a No Name Organizations.
    During setup, if we could choose the registrant type appropriate, for example, only allow individuals to register, we can get their appropriate information.
    Then, if "Add Organization Name" was an additional field that we could set to required when applicable, we would be sure to get all the info when needed.

    17 votes

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    Proposed Idea  ·  3 comments  ·  Campaigns  ·  Admin →
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  2. I’d like to customize my campaign event information and increase the font size of the date/time/location. The default text size is unreadable for older folks, I've been told. However, when you do this using html, the coding shows up on the ticket receipt. This looks very silly to have donor-facing. Also, there is no way to increase the size of text in the date field, as this is a numbers only field.

    9 votes

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    1 comment  ·  Campaigns  ·  Admin →
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  3. When pulling the registrant list for an in-person events, it would be ideal to select the info and layout of the list, such as all registrants with guest info below, and organization info if the participant used their organization.
    As it is now, there is a lot of sifting necessary to narrow down the list to make an effective check in list.

    6 votes

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    1 comment  ·  Campaigns  ·  Admin →
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    1. Need ability to apply campaigns to internal transfers. Occasionally an internal DAF contributes and we have no way to record that.
    2. Is there a way to automatically apply a campaign to any donations that hit a certain fund during a set time period? We are getting credit card donations and having to manually apply them to the campaign.
    19 votes

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    Proposed Idea  ·  1 comment  ·  Campaigns  ·  Admin →
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  4. When building a Campaign, when you choose to have an additional donations as an option, it changes the checkout process and requires the registrant's address even if they do not choose to to donate. This has caused confusion for some registrants with the extra steps as many of our events are free but have additional donation as an option.
    It would be much more ideal for the additional donation and the registrant info field to be on the same page, then have them enter more complete info if they need to enter payment info.

    6 votes

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    0 comments  ·  Campaigns  ·  Admin →
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  5. I'd like to be able to bulk remove from campaign IF they've been invited to another campaign. For example, if we're having a special reception for an invite and we don't want that group to be included on the general invite list, and vice versa.

    6 votes

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    0 comments  ·  Campaigns  ·  Admin →
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  6. We need a text box on the campaign page that's HTML friendly so we can better customize these campaign landing pages!

    8 votes

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  7. When using Campaigns to track attendance post-event, each guest must be manually marked as Attended. This is extremely time consuming for large events. Please develop a bulk option or add this to an import.

    Currently when we use Campaigns to track event attendance we have to import the profiles, then sell a guest ticket or use Upload IDs to add to Campaign in bulk, then manually mark each attendee. This is a lot of work for a 1,000 person event!

    8 votes

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  8. An option for an online silent auction including a way to add photos of the item and logos of donating business. Include a payment link for the winners.
    Basically, the same function as a site like Givergy but all built in to this system.

    7 votes

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    Proposed Idea  ·  1 comment  ·  Campaigns  ·  Admin →
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  9. Please add a field so that the subject line of the guest link email can be changed. While the recent updates to allowing for the email body content are great, they still do not solve the issue that individuals will not open emails that look like spam, and the current subject line looks like spam.

    The current subject line is: Event Ticket Portal Link.

    Refrencing this recent update: Portal Options-Giving Hub Content-Campaigns: Added a Resend Guest Link Content area. This will allow users the ability to customize the resend guest link content.

    6 votes

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    Proposed Idea  ·  0 comments  ·  Campaigns  ·  Admin →
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  10. I'd like to have the ability to offer discount codes on event tickets. Right now, there is the ability to create a private ticket, but that is more suited for complimentary tickets. I would like to allow discount codes for a certain dollar amount off. This would help us not have to use ticketing platforms such as Eventbrite, which offer the discount code option.

    14 votes

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    Proposed Idea  ·  3 comments  ·  Campaigns  ·  Admin →
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  11. Create new Campaign “Choose Profiles” option: "Add individuals not household profiles - If a profile is a household, add just the members of the household. If a profile is an individual or is an org, it is added. No profiles are added as guests. No household profiles are added."

    For the purpose of creating email lists among other things, we need a way to create campaigns that include individual profiles for HHs, while also adding just the individual profile of any individual, regardless of whether they are part of a household. It's important to have a way to add just…

    15 votes

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    Proposed Idea  ·  0 comments  ·  Campaigns  ·  Admin →
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  12. Can a function be created to sync a new Csuite campaign into an already existing Mailchimp tag? Right now, a new Mailchimp tag has to be created for each Csuite campaign causing clutter in Mailchimp. For reoccurring newsletters, having the option to sync individual campaigns into the same tag would be very helpful.

    29 votes

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  13. Right now, if you add profile groups from the campaign directly, or from a report, you get four option buttons for how to add them (see attached screenshots). If you add profiles to a campaign from some other part of CSuite, such as a search and filtered group, for some odd reason it only gives you two of those options instead of all four. Why? That doesn't make any sense. Can you please change the system so that all four of those options come up wherever you add profiles from to a campaign? Thank you.

    16 votes

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    Proposed Idea  ·  0 comments  ·  Campaigns  ·  Admin →
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  14. We've come across some businesses that require an invoice prior to the purchase of a sponsorship style ticket. Currently, the only way to do this is to have the purchaser call our office, and then we can purchase the ticket for them with the "create receivable" option.

    It would be great to see an option available for purchasers to do this themselves when they navigate to an event to purchase a ticket or sponsorship ticket.

    3 votes

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    0 comments  ·  Campaigns  ·  Admin →
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  15. We recently switched from MailChimp to Constant Contact as it offers more options and we believe it is a better platform. Would appreciate it if you would revisit adding Constant Contact as an option for the Campaign API kep.

    16 votes

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  16. A. There should be a way to see what information was imputted when they registeded. This would be beneficial so that
    1. If there is an issue with a registration it is easy to see what information was actually submitted and
    2. If they add additional information like phone or address info we did not have before that it could be added to the profile.
    B. When matching registrations to profiles, if the information entered matches a profile with it marked primary, it should trump other profiles not marked primary (aka if matching email, and I have 3 profiles with…

    4 votes

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    Proposed Idea  ·  0 comments  ·  Campaigns  ·  Admin →
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  17. Allow for the option to add 'all emails' or just 'primary emails' from a report to a Campaign. When there is more than one email on a profile, we want the ability to add them all to an email campaign.

    17 votes

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    Proposed Idea  ·  0 comments  ·  Campaigns  ·  Admin →
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  18. Right now the ability to add a profile while on a campaign requires the Campaign Edit permission. Staff that are adding profiles to campaigns from that screen shouldn't necessarily be able to edit the campaign. Can this be a separate permission?

    3 votes

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    Proposed Idea  ·  1 comment  ·  Campaigns  ·  Admin →
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  19. If someone is registering for a tournament and they need to select their T-shirt size, choose their level of difficulty, etc., it is very inefficient to assign these to the profiles after they have checked out. If we have 100 users signing up, we need to contact each one for this information?

    As a workaround, we are using the notes tab hoping the majority of users use it to enter their team name, t-shirt sizes and difficulty level, but this should really be an option for users to complete for all campaigns/events during checkout.

    4 votes

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    Proposed Idea  ·  1 comment  ·  Campaigns  ·  Admin →
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