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1002 results found

  1. Comprehensive Money in Daily Report --- why is there no Money In Report which will capture Donations AND Profile Payments/Event tickets which can be filtered/run per day? Currently these buckets of money in live in separate sections in CSuite and we have to pull two different reports.

    3 votes

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  2. Some of our fund holders are confused by some language and say it is not intuitive and feels too "jargon-y." We appreciate the option to edit language on some of the headers, it would be great to extend that to more places on the portal. We add instructions at the top of each page, but sometimes that isn't enough.

    Some specific requests we've gotten to update the language are:

    "COPY" button under the grants tab.
    "Search Grantee" and "Manual Grantee" buttons when requesting a grant
    "Description" and "Additional grantee contact" when requesting a grant.
    Titles of each page after we've…

    4 votes

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    Proposed Idea  ·  0 comments  ·  Portal  ·  Admin →
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  3. When requesting grants, fund holders should be able to select how they would like to be recognized. They should be able to select between fund name only, fund holder name, address, and email.

    Often times our fund holders select different recognition options for certain organizations outside of anonymous or not. We encourage organizations to send thank you letters to the donors and this helps make that connection.

    4 votes

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    Proposed Idea  ·  0 comments  ·  Portal  ·  Admin →
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  4. Inactive Grantee, but not Inactive Vendor. I recently needed to correct activity that was improperly processed as a grant. I made the grantee profile inactive, and it also made the vendor profile inactive. The vendor designation is correct as the activity should be processed as a voucher. Ask: have the inactive flag seperate for grantee and vendor.

    1 vote

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    Proposed Idea  ·  0 comments  ·  Profiles  ·  Admin →
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  5. We would like the ability to have a donor portal app, with our Foundation's branding, that users could access from mobile devices.

    5 votes

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    Proposed Idea  ·  1 comment  ·  Other  ·  Admin →
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  6. Add additional staff members to a profile/fund so a team could work together with fund advisors or prospects. Fund Steward remains primary and additional staff could be secondary/tertiary or even equal members of the supporting team. When a note is added to an opportunity or fund, team members who are also stewards for that fund/profile could be notified to see updates about the fund. This helps with collaboration, covering a fundholder's needs if their fund steward is out, provides updates in real time to members of the team.

    6 votes

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    Proposed Idea  ·  0 comments  ·  Profiles  ·  Admin →
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  7. Sort relationships to fund by Fund Profile Category

    2 votes

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    Proposed Idea  ·  1 comment  ·  Funds  ·  Admin →
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  8. There is no option to change the profile for an opportunity once it is made. Sometimes we have the name of the person who referred it, and we put it on that profile. Then once we get the name of the client we want it on the client profile. I have to delete the first opportunity and make a new opportunity. But if this opportunity started in 2024 and I don't have the details of 2025, the created date will look like this started in 2025. I want a button on the left that says change profile similar to the…

    3 votes

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  9. We have a security issue that I hope can be addressed. We need to give someone the ability to inactivate a user without giving them extensive access throughout CSuite. This is necessary for immediate off-boarding. Right now, the only way to provide the ability to inactivate someone is to give them Edit permission on Users. Once you have that permission, you can add anyone to groups, sufficient enough to give almost anyone system-wide permissions. That’s sensitive and dangerous. We just want to give someone the ability to do user maintenance functions, such as resetting a password, unlocking a user, or…

    11 votes

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  10. Please allow for the giving hub to be manually sorted. This could be a sort order field on the fund record that allows for a number to be input, indicating the order it should appear on the giving hub fund list. It could also work in tandem with the currently alphabetical sort, sorting funds alphabetically that do not have a sort order set.

    1 vote

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  11. We want to have a stewardship program based on Fund Milestone Anniversaries - 1rst, 5th, 10th, 15th etc.. Currently the only way to manage is to use an excel spreadsheet to track the upcoming dates. If there was a function that permit this within CSuite, that could be reported on, that'd be great! Ideally, we could report on any fund that has a milestone anniversary year in any given year.

    3 votes

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    Proposed Idea  ·  1 comment  ·  Funds  ·  Admin →
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  12. I think grants in the various buckets used to be sorted by grantID by default, but now I can't tell how they're sorted. I know I can choose any column to sort by, but can it go back to default sorting by grantID like before? Thanks for considering.

    16 votes

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  13. On the Split Interest Payment Schedule, is there a way to edit the headings so it also refers to what box number of the 1099R that each amount should be populated in? And put the columns in the same order as the 1099R?

    1 vote

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    Proposed Idea  ·  0 comments  ·  Other  ·  Admin →
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  14. One of my CGA annuitants has federal withholding withheld from her payment. There isn't an option on the Split Interest Payment Schedule for this amount. Please include a column for this amount.

    1 vote

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    Proposed Idea  ·  0 comments  ·  Other  ·  Admin →
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  15. When in General Ledger looking up the detail a specific account, it would be helpful if the "Account" field had a clickable drop-down list of all general ledger accounts. This would prevent the user from having to type in the account number. Many times the user does not know, or has forgotten, the account number they are looking for and a drop down would be beneficial in helping to find this.

    1 vote

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  16. We are in an area that is multi-lingual in addition to English (mostly Spanish, Russian, Arabic) and would love to be able to use the Google Translate option to help non-English speakers (or English as a Second Language) interact more easily with us. However, as it currently loads, you have to zoom out on a browser screen to be able to view more languages with the way the columns cascade to the right. For most of the languages spoken in this area, a standard laptop screen will not display them without zooming out on the website, which is not something…

    3 votes

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  17. Please add capability to set up recurring invoices for incoming cash payments such as rent that is received on a regular basis (most commonly monthly in our case)

    4 votes

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  18. When renewing a term investment, if the maturity date is entered incorrectly, there is no way to edit the date if the actual date is before the incorrectly entered date. This makes the database incorrect and the the fund advisor sees the incorrect maturity date.

    Please have a way to edit the maturity date.

    1 vote

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    Proposed Idea  ·  0 comments  ·  Other  ·  Admin →
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  19. I know there was already an idea submission about marking custom reports as a "favorite" and it was marked as implemented when the categories were added, but as one poster noted, the categories don't solve this request. Categories are company-wide and favorites are specific to the user. I cannot use a category to mark my favorites. Please consider re-opening this issue.

    49 votes

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  20. A way to restrict users' access to internal funds, either through permissions or other means. We have sensitive operating funds related to compensation that we wish to restrict access to.

    1 vote

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    Proposed Idea  ·  0 comments  ·  Funds  ·  Admin →
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