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  1. Currently, when using the @notes@ token in email templates, all formatting (such as line breaks, bullet points, etc.) is lost and the note appears as one large paragraph.

    The idea is to preserve the original formatting of the note so that it displays clearly in the email, exactly as it was entered in the system.

    2 votes

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    0 comments  ·  Workflow  ·  Admin →
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  2. Already available on report header and footers, just need system variable access on name.

    3 votes

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  3. Often review forms are configured with a conflict of interest status. In the conflict of interest status, reviewers should be able to see a few fields from the application, but not have access to the full application. Currently the only way to configure this is to disable the reviewer from viewing the parent record and configuring a custom field to be used to view the grant in split screen. It would be nice if instead of having to configure a specific field that the view parent/split screen option could be configured to only be visible in specific statuses as built…

    2 votes

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  4. It is possible to batch update for status, institutions, associated contacts (etc), but it is not possible to do it on Notes.

    Is there something I am overlooking? :)

    1 vote

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  5. Email Anything uses UUIDs --- which work well for emails that originate from SmartSimple, but require an extra step to go find UUID if you're trying to route an email to a SmartSimple object for storage/recordkeeping.

    We'd love to see a UUID aliasing solution in the product roadmap. The biggest use case is for external users who are corresponding with staff based on an known, common attribute of the L1 application record (e.g. application ID). If they could add something like [client]-[opp]-[recordid]@smartsimple.com to the email thread as an alias for the L1 record of interest, it'd be a lot easier…

    3 votes

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  6. Currently, some categories (e.g., "Sub-Organisations") appear in the left-hand side menu even when they are not used. For instance, when adding organisations, the "Sub-Organisations" category is not relevant, yet it cannot be removed. The system should allow administrators to hide or delete categories that are not applicable to improve usability and reduce menu clutter.

    2 votes

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  7. Field Change History should be logged whenever data is updated through Autoloader or by workflows triggered via Autoloader, to ensure a complete audit trail. Autoloader should include a configurable setting that enables Field Change History tracking, similar to the existing capability available through API functions.

    2 votes

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  8. We have a multi-upload field with media library enabled. That field can only accept images and videos, not documents. Please allow us the ability to accept more file types, including documents, to fields of this type.

    4 votes

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  9. The SmartFolder Link custom field allowed users to add a clickable folder link directly within a record. When clicked, it opened the associated SmartFolder in a modal window, providing quick access to documents without leaving the page.

    Use Cases:

    Quickly access client or project folders directly from the record.

    Enable workflow participants to view or manage related documents during task completion.

    Streamline processes such as document review, onboarding, or audits by embedding direct folder links into forms or workflows.

    Restoring the SmartFolder Link field would improve efficiency by providing seamless, in-context access to folders where related documents are stored.

    4 votes

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  10. We would like to be able to create role filters for contact association listviews in the submission manager. This capability is already available for global contact listviews, and we believe it would be useful to build custom filter settings to make grant contacts easier to navigate. E.g., a list of all reviewers assigned to a grant, communications contacts, etc. This would enable staff members to open a list of contacts and immediately parse the individuals with whom they'd like to interact directly without navigating through several other names.

    The current views are a bit cluttered with, for instance, 8 reviewers,…

    2 votes

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  11. All grantees are required to complete an application for every grant, regardless of how it is initiated. Need to be able to send grant requests that start in the donor portal in CommunitySuite into SmartSimple in a pre-approval status so that applicants can complete an application.

    2 votes

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  12. When running a report on an Organization Profile with address book enabled, it seems that it is only possible for the report to return one address (the one designated as primary).

    In our configuration we have allowed users to enter 1 record for each address type: Mailing and Physical. The idea is that they might have a physical location but prefer to get mail at a PO Box, for instance.

    Only the Mailing Address fields show up when a report is run with the Company dataset. It would be great to somehow get a report to display each address type…

    2 votes

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  13. Add the possibility in the Notification Broadcast to have the notification stay visible all the time once using the sytem. Currently the user has the notification at connexion only and then the notification closes. After this improvement the notification could appear all the time, preventing the user from missing important information.

    2 votes

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  14. We build funding applications using SmartVersions. Sometimes we have a minor update to a SmartVersion we would like to make for a future competition but want to keep the original SmartVersion as well. It would be great if we could Copy or Save As a SmartVersion the same way you can Copy or Save As a Custom Field so we don't have to start from scratch each time.

    3 votes

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  15. We are running into a limitation whereby applicants/users have a need to change their email addresses on a semi-regular basis. Researchers move institutions frequently enough and when doing so they will receive new email addresses.

    This often leads to duplicate accounts if they need to reset their password and don't have access to their original email address at the previous institutions. Additionally, if they don't remember having created an account and then register under their new email address, this bypasses the duplicate check. Lastly, using the email address limits the ability to update the email address without making their account…

    3 votes

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  16. The ability to export the custom field list from L1, L2 or L3, users, orgs or any system object, with settings such as mandatory toggle, description, select values, and including the role, status, and type permission settings, into Excel, or the ability to build a report builder report where you can customize the settings to be exported. The system design summary pulls some of this data into a word table format, which can be copied into Excel, but it is cumbersome and only copies from the core fieldset. Being able to export directly and easily from the custom field list…

    1 vote

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    Proposed Idea  ·  0 comments  ·  Administration  ·  Admin →
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  17. We will like to add additional fields to our charity search database, as well as additional filters to control how the listing in sites. Additionally, we need to enable data export from the search database in manageable chunks or allow us to query on on the existing data.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  18. The Object ID can be included in reports, however it would also be useful if the object name could be included too - for example, Workflow, Custom Filed, UTA Name, etc.

    We have created a report to track and reference changes within the system, based on notes that are entered onto the object (we have created a specific category of notes to accommodate this). We can run a report that lists all the changes, but the only the numeric object ID is included - if the object name/description could also be included it would be extremely helpful in determining what…

    3 votes

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  19. It would be very useful to have a separate reporting database or the ability to replicate the database for reporting purposes.

    For us this could be useful to have a data lake that could be used externally like with Power BI. We currently run many very complex reports using SmartConnect API's against our live instance (because they are too complex for the built-in reports).
    This can cause major slowdowns in the live system with some of our more intense reports.

    There was a suggestion regarding AI insights where John Fulton suggested a data lake. It would be great if we…

    1 vote

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  20. We have several groups of Organizations saved as a "Mailing List", for easily pulling the list or to send a group email. It would be really helpful to have the option to select one of those mailing lists when inviting a group of organizations to a Funding Opportunity in the Program Manager.

    The steps could be to select a radio button option: 1. Add Organization, or 2. Add Group. When selecting the Group option, the drop-down menu of mailing lists is available to select a group of organizations that then can be added to the Funding Opportunity all at once.

    1 vote

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