230 results found
-
User Groups
It would be nice for non system administrator user to be able to edit the profiles that are selected in the User Groups function.
1 vote -
Management / Administration - Visibility on System List Views
System administrators cannot see where list views are set across the portal / dashboard. This creates a time consuming and tedious process where administrators need to tab through each list view on a dashboard to see where it's exposed before making a change.
Example:
1 list view is configured for 3 different portal components. In looking at the list view, an admin cannot see where the related portals are. 1 of the three portal list views needs an update, but the admin needs to go chase down and split out views so information is not inadvertently exposed on the 2…1 vote -
Autoloader Validation
When the autoloader runs, it currently loads the data as it receives it as long as the data matches the field format. We are experiencing ongoing challenges because users are uploading data files with the Autoloader that do not meet our business rules and cause issues to downstream systems. Is it possible to add a feature that allows us to define validation rules for an autoloader file? so we can reject the data before it is loaded into SmartSimple?
1 vote -
Ability to delete/cancel declined invitations.
It is not currently possible to delete/withdraw an invitation if it has been declined.
This causes confusion for some of our applicants, as they don't want the record of the declined invitation included with their submission.
I understand it may be useful to retain that data in some instances, but it's not even possible for a system admin to remove these at the moment.
2 votes -
Allow upload fields on an L1, L2, or L3 to automatically be transferred to the associated organization or contact record.
Allow for a field or file that is uploaded on an application to be automatically transferred to the associated organization or contact records. Currently we manually move W9 files to the organization record for easy access by all internal users.
3 votes -
Shortcut Selection should immediately save to current portal after confirming shortcuts.
When adding shortcuts to a portal, it goes to a pop up list of shortcuts and target checkboxes are ticked and then the user clicks OK to confirm. The shortcuts are added to the list in the portal but need an additional click to once again confirm the new shortcuts and save them to the portal. This is an extra step that seems unnecessary since we already confirmed which shortcuts to add.
1 votePlanned ·
AdminJohn Fulton
(Director of Product Management, SmartSimple, Foundant Technologies)
responded
We will create a support ticket for this item as it should be addressed.
-
Allow edits to standard message template
We have received user feedback that the standard system message sent when a user is tagged in a Note is difficult to read. Users want italics or quotes to visually distinguish the Note content from the rest of the message. Users would also like the URL to be a clickable link so they can navigate to the Note directly from their email. If SmartSimple cannot update the standard system message, provide the ability to configure a custom template here (without creating a new workflow, which is what Support suggested).
1 voteFeedback Needed ·AdminJohn Fulton
(Director of Product Management, SmartSimple, Foundant Technologies)
responded
Can you provide an example and call out the specific items that make it difficult to read? Thanks
-
Show field number in batch update feature for custom/standard fields
We have multiple grant application types. When I go to batch update a custom field (the caption of which may exist in several different applications with differing selection options) the batch update feature only shows the caption for the custom field, rather than a field ID, making it difficult to differentiate which field is correct if multiple fields share the same caption.
1 voteFeedback Needed ·AdminJohn Fulton
(Director of Product Management, SmartSimple, Foundant Technologies)
responded
Can you expand upon why you have duplicate fields with the same name/caption?
-
Slack Integration
Add a Slack integration for SmartSimple so teams can receive automated messages when action is needed, such as approvals, tasks, updates, or missing information. Messages could include basic details, a link to the SmartSimple record, and buttons like Approve or Reject. Users could take quick action directly from Slack, while SmartSimple saves the response. Admins could choose which workflows send Slack messages and who receives them. This would help reduce email, speed up decisions, and make it easier for users to stay on top of important SmartSimple tasks.
1 vote -
Edit automatic email (confirm your new email address)
The system generates emails to people who need to confirm their email address. Example attached. For many people, it appears to be spam as there is no mention of us (HMSA, the funder). I would like to be able to edit this email to include mention of our company and an email they can reply to, so they know this email is a legitimate email.
3 votes -
Message Queue: “To” field preserve the recipient email address used at send time (audit) / Point in time email address in the Message Queue
In the Message Queue, the “To” field currently displays the user’s current profile email, not the email address that was actually used when the message was sent. When a user updates their email address, historical messages appear as though they were sent to the new address, even when they were not. This makes it impossible to reliably determine which email address received a message at the time it was issued.
This is an issue for auditability, Freedom of Information (FOI) requests, privacy breach investigations, and resolving disputes about notification, delivery, or non‑receipt. A message log must be able to stand…6 votes -
Allow URLs to be opened from Notes
We are currently using the Notes feature to add instructions to reviewed reports in order to allow for replies between reviewers and grantees.
Often times these notes will include links to support documents. While these URLs appear as hyperlinks, when clicked they open within the SmartSimple UI and are blocked.
I suggest automatically adding the _blank target to all URLs added to notes to allow them to be opened directly.
3 votes -
mTLS
Support mTLS for restful API
2 votes -
We would like to propose a feature that enables bulk (batch) translation of applicant-entered content in custom fields using SmartSimple’s e
We would like to propose a feature that enables bulk (batch) translation of applicant-entered content in custom fields using SmartSimple’s existing in-tool translation functionality. Currently, translations must be performed manually field by field by clicking the translation button, selecting a target language, and choosing the destination field for storing the translated content. We are not referring to translating field captions/labels, but rather the actual responses submitted by applicants.
1 voteIt sounds like you are currently using the Enable Field Translation Service to translate applicant‑entered content and store the translated text in separate custom fields by manually clicking the Translate button on each field.
If your goal is to translate multiple applicant‑entered fields in a single action, you may want to consider using a workflow with the task type Translate Field Values. This approach may allow you to execute the translations in batch. You could then expose this workflow through a single button on the application form, enabling on‑demand translation of all relevant fields without needing to translate each field individually.
While this is not a native bulk‑translate action within the SmartField interface itself, it might effectively achieve the desired outcome with less manual effort. I suggest escalating to Support if you’d like assistance with configuring the workflow or validating the setup.
If you are still interested in a native…
-
Tables in PDF generation
When generating an application summary, tables don't format properly. There's no way to control table column size. When you have more than 8 columns, longer field names get compressed to two characters. This makes no sense because these are the longer ones. For example, if you have columns with numbers and then a comments field, you can't increase the width of the comments field to make it readable.
4 votesWhen generating PDFs from web‑based application data, tables are rendered within a fixed page width and rely on automatic column scaling. When a table contains a large number of columns (such as 8 or more), the available horizontal space is divided across all columns, which can cause headers and values, particularly those with longer content, to become compressed.
While it is technically possible to influence table and column widths through more advanced configuration using custom CSS, this approach is fragile and difficult to maintain. PDF rendering engines often interpret CSS inconsistently, and small changes to data, labels, or page layout can easily break the formatting. As a result, this custom configuration solution is typically not reliable enough for dynamic application data and may introduce ongoing maintenance challenges, making it impractical for many use cases.
Additionally, from a design and usability perspective, long‑form or narrative content (such as comments) is not…
-
Owner fields in list views
When you create a L1 list view, you can include fields from the L1 owner.
I would like to do the same for L2 and L3 list views (i.e. include L2 owner fields in L2 list views and include L3 owner fields in L3 list views).2 votes -
Trigger uta role assignment workflow when updating contacts in batch update
Batch update of contacts using "update" feature doesn’t run UTA assignment workflow, but “add” does. We’ve reverted to a two-step process to make personnel changes (e.g. new person filling in for old person) to add then remove as opposed to one-step update process for personnel changes because of the unintended consequences with UTA assignment workflow. Is this a platform bug? Or was it never built to trigger wf for updates
2 votes -
Invitations - Ability to register new user under same org as Owner
While in an active SmS session, we can pass "&uselocalcompany=1" to the User Signup page URL to allow a new user to register under the session/record organization.
A similar variable/approach is missing when we send a Invite (Invitations Feature) to a new user, and the Signup page URL (Acceptance Redirect) is accessed outside an active SmS session.
Currently, if we want to invite a new user within the same Org on record, we have to configure an Org and User signup page. The new user will have to search and select the Org, and then fill in the User details…
4 votes -
See record version history
We would like to know the record version history. In the past we were able to do this by report, using the Audit Log data set but nowadays this option is not visible.
We would like to know the person who change the version and when (by record).3 votes -
System Filters Availability to non-Global Admins
Currently, non-Global Admins can only view Personal filters on UTAs/People/Org Filter dropdown. They can see and select the system filters on a list view.
Requesting an enhancement to make the system filters be role permission-based (Example: "Search Filters and Email Templates - Manager") and remove the global admin requirement.
Expected behaviour: System filters available to non-Global Admins under the Filter dropdown. See Attachment
4 votes
- Don't see your idea?