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221 results found

  1. It would be helpful to have the ability to map an address to a US County.

    3 votes

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  2. Allow Search results let the user select one or more records and click a "Pivot" option to show a listview of L1, L2, and/or CRM records that have a connection to the selected items.

    Use Case:
    I want to know about funded projects completed by some (not all) of the organizations from Region 5 that use fiscal sponsors. So I filter for organizations in Region 5 of types "Charitable" and "Non-profit Using Fiscal Sponsor", and get 19 results, of which 6 organizations are of interest.

    I select those 6, and then select from a "Pivot" option list including "Applications" and…

    5 votes

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  3. Enhance the Word Parser to support updating both standard and custom fields. Currently it can only update custom fields. We are specifically trying to use it to update address fields on the organization record.

    5 votes

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  4. Already available on report header and footers, just need system variable access on name.

    4 votes

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  5. Currently, the "File from Local Disk" option is only available on the Message Center email. It'll be useful to have the option to select a file from the local disk when using Group Emails, also.

    3 votes

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  6. The Timesheet Charset feature is currently available only in the Classic Report Builder, which has now been deprecated.

    Please reintroduce this functionality in the Neo Report Builder, as it is a vital component for tracking timings, costs, rates, and related metrics efficiently.

    Justification / Use Cases:

    Time Tracking: Enables detailed reporting of user activity, hours worked, and time allocation across projects.

    Cost Management: Allows calculation and analysis of costs and billing rates based on recorded timesheets.

    Performance Monitoring: Supports productivity and resource utilization tracking for project management.

    Continuity: Maintains reporting parity with the Classic builder, ensuring a smooth transition for…

    2 votes

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  7. When we review our staff contacts in the CRM, there is no way to see in the list view whether we have added an expiry date or not. We have to open each individual to check. The Support team told me I cannot add the expire date field as a column to the list view using list syntax.

    The expire date is accessed by going into the contact and clicking on Actions (top menu) > Edit Roles and Access.

    It would help to be able to quickly tell if a user has an associated expiry date on their role access.…

    2 votes

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  8. We shared this last year when we did focused UI/UX testing, but this is a collection of the feedback we received (many that were beyond our control) - thought it might be helpful to the team.

    Includes:

    • Fleshed out submission pages
    • Closing/saving a pop-up
    • Missing back buttons
    • Positioning of previous/next buttons
    • Lock icon meaning confusion
    • top-right arrow buttons meaning clarity
    • navigating back to draft applications
    • registration of additional users and configuring more complex use
    • validating incorrect information before submitting
    • "new" flags on dashboards (e.g., new call would show a flag that there is 1 new item or reports 2 new…
    5 votes

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    1 comment  ·  Other  ·  Admin →
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  9. Would like the ability to configure the Quick Assignment Type/tool so that we could select a default dropdown option for the Quick Assignment Type and Role to Assign dropdowns. It would also be nice to have the option to add a dropdown option of 'Select One' so that users are forced to select an option.

    For assigning reviews, a pop-up window appears with two options - Manual User Assignment and Random user Assignment. Would be nice to have the ability to revise the tool tip language.

    After using the Quick Assignment Type tool, there is no way to close out…

    1 vote

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  10. can you make this Enable Delegation toggle button more prominent that users cannot overlook easily.

    refer to the attached screenshot for your reference.

    1 vote

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  11. We will like to add additional fields to our charity search database, as well as additional filters to control how the listing in sites. Additionally, we need to enable data export from the search database in manageable chunks or allow us to query on on the existing data.

    1 vote

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    Monitoring Interest  ·  1 comment  ·  Other  ·  Admin →
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  12. We'd like to use the status group names in the status indicator on L1 for internal users, but we don't want the group name to show to those users across the system in all list views, etc. - there are other places where they need to see the granularity. The use case for the status group name in the status indicator is to get a quick, high-level understanding of the phase of our process the record is in. In list views, etc. the same users typically need to see the exact status more granularly in other places for different reasons.

    2 votes

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  13. 2 votes

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  14. We would like to propose that SmartSimple develops support for SCIM 2.0 (System for Cross-domain Identity Management).

    We're moving towards automated provisioning and de-provisioning of users directly from Microsoft Entra ID (Azure AD). SCIM 2.0 is the industry standard protocol for this purpose, and is already supported by Entra ID as well as most modern identity and access management systems.

    Efficiency: Automating user lifecycle management reduces manual administrative tasks and minimizes delays in onboarding and offboarding users.

    Security: Automatic de-provisioning ensures timely removal of access when people leave the organisation, reducing the risk of orphaned accounts and potential breaches.

    Compliance:…

    3 votes

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  15. When running a report on an Organization Profile with address book enabled, it seems that it is only possible for the report to return one address (the one designated as primary).

    In our configuration we have allowed users to enter 1 record for each address type: Mailing and Physical. The idea is that they might have a physical location but prefer to get mail at a PO Box, for instance.

    Only the Mailing Address fields show up when a report is run with the Company dataset. It would be great to somehow get a report to display each address type…

    3 votes

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  16. To improve customer service, on the note function to and from applicants, please carry the project reference number for efficiency and improved communication.

    1 vote

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  17. Currently in order to use the copy profile option in a workflow, the user that triggers the workflow must have access to the copy button under the new menu in the record. This creates extra menus for external users who don't need to see the copy button when the workflow is being run in the background. This should not have to be visible on the record for the user triggering the workflow in order for the workflow to trigger. This is something for all FHLBs.

    2 votes

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  18. When using a L2 list view, you can search for one ID but not multiple. The ID field does not appear as a selection in the dropdown. It would be great to use an or (or in() ) statement and enter many id's. The reason for this in a list view and not a report is due to the ability to bulk download attachments.

    4 votes

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  19. I suggest that default limit when you add a new upload field should be set to 10mb.
    It can always be increased if necessary.

    4 votes

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  20. It would be nice to have a single place to manage all translations: User Roles, Types, Status, Standard Fields, Custom fields, Submit Buttons, Tasks, List Views, Portals, Shortcuts...
    1) See, per language, existing translations and which translations are missing
    2) Batch delete of translations
    3) Export, per language, all translations in a single Excel file, reimport the same file with updated translations

    3 votes

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