199 results found
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Allowing address field's caption customized when 'Enable Multiple Address' is enabled
Currently: When 'Enable Multiple Address' is enabled (on org or user profile), the Address field's caption remains locked to "Primary Address"; updating the standard field caption for Address or Address Type doesn't change it.
Use Case: Client might set a different default address type, such as "Mailing Address" (which they can configure in Address Types), and they want the caption to display as Mailing Address.
Request: To allow the address field caption to be customized when using the Multiple Address feature.
2 votes -
Allow reports to have a direct URL
Enable users to link directly to a report when it has been created. This would be incredibly helpful when working collaboratively. Currently we have to describe which folder the report is in and provide a unique ID so they know which report to access. It would be so much easier to send a direct link to the report.
1 vote -
Improved SmartSimple–Word Integration for Collaboration and Version Control
Contracts and collaborative documents across the grant and partnership lifecycle are currently managed primarily through Word documents shared via email. This creates challenges with version control, including multiple document versions, parallel edits, and manual consolidation of changes. Collaboration is fragmented, resulting in limited visibility into document updates, no single source of truth, and limited auditability of changes and negotiations. In addition, the process creates administrative pressure on a small legal function, and contracts are largely managed outside the SmartSimple platform, leading to duplicated documentation and limited traceability.
To address this, improved collaboration functionality is needed. The solution should allow documents…
2 votes -
Enable a History for the Dynamic Visibility changes
When editing a Dynamic Visibility, there is no history of what changes were made as the system does with most parts of the platform. Some Dyn Visibility trees are long and we do not have any way to see what changes were applied.
1 vote -
Enable a History for the Dynamic Visibility changes
When editing a Dynamic Visibility, there is no history of what changes were made as the system does with most parts of the platform. Some Dyn Visibility trees are long and we do not have any way to see what changes were applied.
1 vote -
Batch allocation
It would be useful to have a drag and drop type interface for allocating tasks or people where high volumes are involved. Examples include sharing hundreds to applications between a number of committee meetings or hundreds of review tasks between a number of reviewers
1 voteMonitoring Interest ·
AdminJohn Fulton
(Director of Product Management, SmartSimple, Foundant Technologies)
responded
We see the challenge you have highlighted and the opportunity to improve. We suspect a solution would involve revisiting the design/approach to using assignment grid. Let' see the interest to drive future consideration,
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Add reports to SmartCards
If you have some reports you are using all the time you should be able to star them to your SmartCards.
1 voteMonitoring Interest ·AdminJohn Fulton
(Director of Product Management, SmartSimple, Foundant Technologies)
responded
Good suggestion, we have linked this to the report builder workshop sessions occurring over these next few months in order to evaluate the priority against the larger report improvement opportunities.
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Webinars held at times European users can attend
Can you please hold webinars at a time where European Smartsimple users can attend or hold separate webinars for European users.
The last three webinars: SmartSimple's February 2026 Upgrade Overview, Configuring SMTP OAuth 2.0 for Office 365 and Online Project-Based Test to Production (T2P) have all been held at 02:00 PM Eastern Time (US and Canada) which is 8pm Central European time and 7pm GMT. This excludes European users from participating in these webinars and we miss out on important information. Please consider making a change to these. Thank you.
1 votePlanned ·AdminJohn Fulton
(Director of Product Management, SmartSimple, Foundant Technologies)
responded
Great suggestion, for many of the webinars including the product upgrade webinars, we offer multiple times to handle the range of time zones. The main sessions you reference are delivered by Support, they have committed to an earlier time to better accommodate European users.
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Image sizing for dashboards
The portal page to display an image (URL and Smartfolders) doesn't adapt to the size of the browser window. It would be great visually to have the image be displayed as the whole web page instead of having a blank space on the right side.
I've attached a screenshot of a sample image and it shows up on our dashboard.
2 votes -
organization duplicate check
I would love to see the Organization Duplicate Check improved. Currently it won't catch most duplicates unless it is an exact match. For example, if there is a comma in one org name but not the other and they are otherwise the same it won't catch it, same with an "Inc" at the end of one org name. The Person name duplicate check is sooo broad; it would be great for the org name duplicate check to be a little more broad.
5 votes -
Tracking Recent Actions of Users
We’re wondering if there’s a setting or feature we could enable that would allow a user to see their own recent activity in SmartSimple.
This could be somewhat general (e.g., modified grant ID X on X date/time, modified Organization X on X date/time, etc.) or more granular (e.g., updated field X on grant ID X on X date/time, created a note on grant ID X on X date/time, etc.).
This would be helpful for internal staff members who are adding Notes or making changes to many grant records and want to look back at which grants they've recently edited.
4 votes -
Expand popup for annotation replies
The annotation reply is quite small if you had a multi paragraph write-up that needs to be edited/annotated.
We would greatly value for an ability to expand annotation reply size (field value specifically). Yes, you can change the field length from bottom right corner, but that's quite restrictive for a multi paragraph reply
1 vote -
images
Better integration of captions/details on image files and videos to support assessment portfolio style content.
We current use an advanced data table to collect portfolio specifics (such as medium, description etc.) and use media library. This is cumbersome for assessors (who mostly use laptops) and review applications in split screen. Issues include:
-challenges reviewing both table and image in split screen (small, challenging to navigate both). Would be better if info was combined in some way
-advance table columns can't be expanded width-wise and don't auto expand lengthwise so it is visually challenging to review longer pieces of text
-having…2 votesMonitoring Interest ·AdminJohn Fulton
(Director of Product Management, SmartSimple, Foundant Technologies)
responded
There appears to be an opportunity to improve your configuration to address most of these items. We have asked your account representative to reach out to you to discuss. We will flag this ticket for 'monitoring interest' for specifically considering an option to zoom into images.
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Link Payments and Reports to support automation
We'd like to link Payments and Reports in a meaningful way to support automated Payment Status updates. We currently have a 'soft link' configured so that you can see required Reports and their approval status on a Payment record. But staff must manually update the Payment status once all associated Reports are in an Approved Status.
1 vote -
Scheduled Export to multiple people in the same thread
When using the scheduled export report option I can add multiple users to the export but they all receive separate emails and are not aware of who received it. Support recommended we create a distribution list and use that but unfortunately that is not an option for us.
2 votes -
Re-use previous notification
Add the possibility to re-activate a previous notification. Currently we set up a notification for a period of time and once this period is over the notification becomes archived and non-editable. It would be great if we could re-use a previously made notification by simply re-activating it and setting up a new period of time of its visibility.
1 voteMonitoring Interest ·AdminJohn Fulton
(Director of Product Management, SmartSimple, Foundant Technologies)
responded
Good suggestion, we will consider a 'copy' option to support this use case
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workflow connector - delay
Can delay workflow task by hours or days. Could minutes or seconds be added?
2 votes -
Add resolved status to annotations dataset
Would be really useful to be able to report on whether or not annotations are resolved, as then you could use the report property to create SmartCheck validations and/or have fields display conditionally based on if there are any unresolved annotations or not.
1 voteMonitoring Interest ·AdminJohn Fulton
(Director of Product Management, SmartSimple, Foundant Technologies)
responded
We see the bigger opportunity is to easily validate against unresolved annotations and will consider this in the future.
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Page to last/next page from button of list view list from My Profile
UX on list view differs from profile. From list view, the next/last page sticks to top of page as you scroll. On dashboard, it doesn't and when you scroll down through results you lose the next/back buttons.
Would be good to have similar functionality on "My Profile" that exists for list views
1 vote -
Different colour banner for emulate vs. backup
I often work in the back-up and prod sites concurrently. I rely on the top orange banner to know that when I am in back-up. However, when I am in the live site and click emulate user, I get an orange banner across the top of the prod site. This makes me nervous that I will get distracted and forget that it is the live site.
Can the emulate banner please be a different colour than the backup banner?
1 vote
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