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29 votes
Alex MacLean
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54 votesAlex MacLean
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35 votesAlex MacLean
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19 votesAlex MacLean
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25 votesAlex MacLean
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167 votesAlex MacLean
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23 votesAlex MacLean
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48 votesProposed Idea · 3 comments · CommunitySuite Idea Lab » Giving Hub (formerly Donation Portal) · Admin →
An error occurred while saving the comment Alex MacLean
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Please please please do this. For a recent event, one household purchased adult, student, and senior priced tickets. The individual found it so frustrating (I know because they called our office multiple times), that they made three separate purchases. If the check out process was easier, this would have been done once. If one of our events is going to have multiple tickets, then I can count one multiple phone calls from folks frustrated that they can't select and buy multiple different types of tickets.
If you are going to make this change for credit card purchases, please also make the change to reflect that when tickets are purchased with a check. For the same event, our foundation had to enter the same check in three different times; once for 2 adult tickets, once 2 student tickets and once for an additional donation to the fund hosting the event. The time that could be saved if this was could all be done once.
Please and Thank You!