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  1. In system features (global settings), there’s one called “Report – Manager” that allows those roles to access the report feature in system, build reports, export them, etc.
    o A subset of these features allow for wfs and statuses updates to be triggered (similar to bulk update)

    We have a user base that could benefit from self-service reporting, but shouldn’t be able to perform bulk CRUD operations on db.

    Suggestion: have a lower perm’d “Report – Builder” that splits off the “Update status” and “Trigger Workflow” features
    o This would mirror the personal list view limitations for non-admin users

    2 votes

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  2. It would be helpful for the Auto Archive feature to be configured per status that triggers it, so that there is more granular control over how records get archived.

    For example, despite multiple statuses being able to trigger the archival process, if they must be unarchived, they all get the same status.

    Additionally, it would be helpful to also be able to define when the auto archival process happens. For example, perhaps after a day, week, or month. Being able to define that per status add more flexibility.

    2 votes

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  3. Improve the dynamic visuals: Many organisations use filtered data fields — for example, choosing a centre should limit the available team options to those within that centre. At the moment, the dynamic visuals don’t respect these filters. Instead of narrowing the list to relevant teams, they display every team from all centres. A more precise way to filter visuals would be valuable for many organisations.

    2 votes

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  4. We would like to allow certain system roles to have the ability to copy profile, which we are able to do. However, after clicking Copy Profile, the pop-up window shows a section called 'Items to Copy', where the user can modify other elements they should not have access to edit including Status. Ideally, they could only see the 'Copy Profiles' dropdown and select the profile where we have defined the fields and elements that will copy over.

    2 votes

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  5. Allow to pass a javascript variable to a ReportProperty syntax.
    It will be very useful in a SmartCheckValidation.
    Example (in SCV):
    var sID;
    var sResults = @ReportProperty(1234,exportdata,,sID)@;

    2 votes

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  6. The Timesheet Charset feature is currently available only in the Classic Report Builder, which has now been deprecated.

    Please reintroduce this functionality in the Neo Report Builder, as it is a vital component for tracking timings, costs, rates, and related metrics efficiently.

    Justification / Use Cases:

    Time Tracking: Enables detailed reporting of user activity, hours worked, and time allocation across projects.

    Cost Management: Allows calculation and analysis of costs and billing rates based on recorded timesheets.

    Performance Monitoring: Supports productivity and resource utilization tracking for project management.

    Continuity: Maintains reporting parity with the Classic builder, ensuring a smooth transition for…

    2 votes

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  7. When we review our staff contacts in the CRM, there is no way to see in the list view whether we have added an expiry date or not. We have to open each individual to check. The Support team told me I cannot add the expire date field as a column to the list view using list syntax.

    The expire date is accessed by going into the contact and clicking on Actions (top menu) > Edit Roles and Access.

    It would help to be able to quickly tell if a user has an associated expiry date on their role access.…

    2 votes

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  8. We'd like to use the status group names in the status indicator on L1 for internal users, but we don't want the group name to show to those users across the system in all list views, etc. - there are other places where they need to see the granularity. The use case for the status group name in the status indicator is to get a quick, high-level understanding of the phase of our process the record is in. In list views, etc. the same users typically need to see the exact status more granularly in other places for different reasons.

    2 votes

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  9. 2 votes

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  10. Under the Submission Manager, is it possible to add the primary filter, it would be easy to filter by year and programme.

    2 votes

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  11. Currently in order to use the copy profile option in a workflow, the user that triggers the workflow must have access to the copy button under the new menu in the record. This creates extra menus for external users who don't need to see the copy button when the workflow is being run in the background. This should not have to be visible on the record for the user triggering the workflow in order for the workflow to trigger. This is something for all FHLBs.

    2 votes

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  12. More options for colour coding

    We would like to see expanded options for colour coding in the system. For example, it would be helpful to colour code each project’s overall risk assessment in the list view — using red for high risk, amber for medium, and green for low.

    As an alternative (or complement), a traffic light–style visual indicator could be added to improve quick scanning and enhance usability.

    2 votes

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  13. All grantees are required to complete an application for every grant, regardless of how it is initiated. Need to be able to send grant requests that start in the donor portal in CommunitySuite into SmartSimple in a pre-approval status so that applicants can complete an application.

    2 votes

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  14. We use both SmartSimple and Monday.com and Airtable at our organization, and it is so much more user friendly to build simple reports/listviews in those other tools with drag and drop and the like.

    Our power users are fine with the current reporting tool and list view builder. But it would be great to have something a little less powerful for the casual user where user experience and ease of use (drag and drop) is the priority. This would allow end users to easily build list views for what they want instead of having to navigate the current advanced search…

    2 votes

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  15. The Save & Validate button type (https://wiki.smartsimple.com/wiki/Submit_%26_Save_Buttons) only saves when there are no validation issues. We've changed the caption to "Check question status" to avoid this misnomer and have created a separate button that changes status, completes validation, and returns to draft if validation (field-level and logic) issues are present.

    Consider changing the workflow steps so the system saves first then validates and presents error messages where required fields are incomplete.

    2 votes

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  16. Users who are in financial or compliance would like to be able to report on existing Grants, with the latest (for example), budget amendment, financial report, etc. The report will contain Grant record fields, and latest budget amendment record fields.
    Currently, using the max function in a report column, only gives the max value of that specific column.
    This function or ability will be useful for a lot of clients.

    2 votes

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  17. As it is right now, you can select a workflow to run on each record that's returned in a report. It would be great if in the workflow you could reference the columns of the report.

    For example, you have some report that has a bunch of formulas/criteria on it and you need to send an email for each record returned by the report.

    If the workflow could reference the data in the current row by column index to populate values to the email being sent, this would open up the possibility for some interesting things as reports can be…

    2 votes

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  18. You can create granular filters from the Grant Manager that pull from Organization and Contact and Activity fields, but then if you want to do the same from the Organization Manager or Contact Managers, you only have access to the specific fields on those UTAs. It would be amazing to be able to have the same filter access so you could for example pull a list of all Organizations with a Grant status: Active in 2025.

    Instead you have to generate a list of Active Grants in the Grants Manager, pull it out into excel, and then delete duplicates to…

    2 votes

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  19. In the Message Queue, the “To” field currently displays the user’s current profile email, not the email address that was actually used when the message was sent. When a user updates their email address, historical messages appear as though they were sent to the new address, even when they were not. This makes it impossible to reliably determine which email address received a message at the time it was issued.
    This is an issue for auditability, Freedom of Information (FOI) requests, privacy breach investigations, and resolving disputes about notification, delivery, or non‑receipt. A message log must be able to stand…

    2 votes

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  20. Need the ability to delete uploaded images from upload field when Media Library option is enabled on that field. Currently have to disable media library, then delete images, then re-enable.

    2 votes

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