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  1. When setting up a new fund we copy from an existing fund. It makes the process more streamlined. However, the staff then have to go to the templates and add the fund to all the different templates. This is an easy step to miss and we have quite a few templates we use on a fund. This would improve the workflow of setting up new funds and reduce errors.

    5 votes

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    Proposed Idea  ·  0 comments  ·  Funds  ·  Admin →
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  2. Our fund advisors would benefit from an alert that would be sent to our staff when a fund advisor creates a distribution request that would leave the fund with little or no remaining balance. As non-profit organizations experience funding challenges, we do see the potential for more agency fund advisors to request funds for emergencies. An alert would create an opportunity to have meaningful conversations with our fund advisors. It would be great if the alert can be sent via email to the foundation’s key relationship managers. It would also be nice if the community foundation staff could determine a…

    4 votes

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  3. It would be very helpful if there were buttons with "Save" or "Exit without saving" when exiting a report screen.

    3 votes

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  4. We'd like to have the ability to mark a couple of note types as sticky ones. This would allow the finance related notes such as those concerning fund agreements or investments pinned at the top for better visibility.
    Currently, many fundraisers are adding notes from the profiles selecting the fund name. As a result, finance notes are getting pushes down, making harder for the team to locate critical information quickly.

    4 votes

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  5. The Android version of the new portal needs attention. The columns are jumbled on top of one another. It was a lot cleaner in the older version. We are competing against Fidelity's DAFs, and this is a real problem for us.

    9 votes

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    Proposed Idea  ·  1 comment  ·  Styles  ·  Admin →
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  6. Please add the ability to edit labels in a WORD doc for tax receipts/donations and export labels in campaigns. This saves us precious processing time.

    22 votes

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  7. Please add the option to rename "Other foundation funds" in the Portal when fund advisors submit grant requests (Grant Request > Previous Grantee > Other Foundation Funds). Changing the name would help fund advisors better understand how to use this drop down.

    9 votes

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    Proposed Idea  ·  1 comment  ·  Portal  ·  Admin →
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  8. Could you create a setting in system data that allows users to set organization-wide default content settings for font family (i.e. all content uses Arial font)?

    This would help us ensure that all the content in all the possible places could be the same font type, in line with our brand standards and creating a necessary professional look. Since content exists in CS in so many places, it would be much more difficult to check all the spots and settings one by one.

    21 votes

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    Proposed Idea  ·  1 comment  ·  System Data  ·  Admin →
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  9. Can we add multiple approvers to a Voucher, with dollar limits? Vouchers over $1,000 or $5,000 require two approvals? Can we direct which approver needs to be notified based on the dollar amount? This would eliminate the need for paper/electronic forms to be signed for each voucher.

    2 votes

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  10. The Legacy Fund Advisor Grant Request page had a "side by side" styling with "instructions" on the left and the grant request submissions on the "right". The new Fund Advisor portal Grant Request page has a "vertical Top to Bottom" style so that the "instructions" or Header is on the top and the grant submission are on the bottom. Unfortunately, this means that the Fund Advisor cannot see the listing of their grant requests in the Cart which means that unless they scroll down, they cannot see the final step "Review and Submit" button that must be clicked on to…

    15 votes

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    Proposed Idea  ·  0 comments  ·  Portal  ·  Admin →
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  11. When you change the Navigation or Tab, these changes should extend to the title on the page. For example, currently if you change the left side navigation "Donations" to "Gifts", Donations will still show on the inside of the page above the listing of the gifts.

    7 votes

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    Proposed Idea  ·  1 comment  ·  Portal  ·  Admin →
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  12. Please implement an approval function for grant requests in the portal.

    It would be great if there were an approval function for grant requests, similar to the Grant Approver function on the internal admin side, that required a percentage of fund advisors to approve the request before the grant request was submitted for processing.

    This is particularly useful for funds that require multiple "signers" to approve the request before a distribution is made. This is also a common need for religious foundations/organizations

    3 votes

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    Proposed Idea  ·  1 comment  ·  Portal  ·  Admin →
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  13. As we are beginning to utilize Tasks, our lists in each bucket are beginning to grow. It would be awesome to be able to search for specific tasks in any bucket by a keyword to make finding them alot easier.

    4 votes

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  14. When an photo is uploaded into C-Suites, it covers up what type of file it is (individual, household, organization.) This has limited our use of that part of the product.

    It would be helpful if there was a way to continue to display what type of file it is if uploading a photo.

    5 votes

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    Proposed Idea  ·  0 comments  ·  Profiles  ·  Admin →
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  15. It would be great if we were able to sort Fund Fee Types in alphabetical order.

    2 votes

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    Proposed Idea  ·  0 comments  ·  Funds  ·  Admin →
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  16. When adding an email from a sent email, the search function only searches the sender, not the "to" or "cc" emails. As we cannot use the integration when drafting an email, the next best option is to attach from the our Outlook send. However, we have to manually enter the email to get to the right profile, as the search is only searching the "from" of the email.

    In addition, the search function is only searching the primary email. Many contacts have more than one email (work, personal, volunteer etc).

    3 votes

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  17. Currently, Community Suite does not alert us when a recurring gift is about to end. We would like an alert to be added and an email sent to the donor on the second-to-last donation telling them the recurring donation is about to expire. The email could have a link for the donor to log in and extend the donation date, or it could email us to let us know the donor would like to extend the donation.

    9 votes

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  18. We’d love to see the ability to link grants to a fundraising campaign, the same way donations can be linked. Sometimes grants come in as a direct result of campaign efforts, and right now there’s no way to capture that connection.

    Having this feature would give us a clearer picture of the true impact of our campaigns and make reporting more meaningful. It would also help us tell the full story of how our campaigns generate support—not just through donations, but through grants too.

    2 votes

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    Proposed Idea  ·  0 comments  ·  Other  ·  Admin →
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  19. I would like the ability to import a spreadsheet for internal grants. It is possible for 'regular' grants, but not for internal grants at this time.

    2 votes

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    Proposed Idea  ·  0 comments  ·  Other  ·  Admin →
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  20. We've had requests from our Board to measure how much traffic our Donor Portal gets. Would be useful to get some basic page analytics / number of page visitors.

    5 votes

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