Stripe fee percentage
Stripes non-profit credit card fee is 2.2% +.30, it would be nice if we had the option to charge that exact fee amount in CSuite to prevent over charging our donors and causing confusion and extra activity on the fund statements. It should be a complete wash if the donor wants to cover the charge.
Natasha Duda
shared this idea
The additional donation was built as a suggestion to cover not only the credit card processing fees, but the Foundation's fees as well. In general, a 3% fee works out to closely match the current stripe fees.
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Chris Ringkamp
commented
We tried to enable the "Cover CC Fee Percent" in the Giving Hub Settings Checkout tab, but it fouled up existing recurring gifts rather than applying that feature on new donations from that point forward, so we disabled it.
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Paul Tomkins
commented
I agree with it being nice to have an option to cover the Stripe nonprofit rate, but it's tricky because AmEx typically charges 3.5%, so it's not known by CSuite how the donor is going to pay when it's time for the donor to pay since it goes over to Stripe.