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Julie
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6 votesJulie
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40 votesJulie
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5 votesJulie
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6 votesJulie
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14 votesJulie
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2 votesJulie
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3 votesJulie
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16 votesProposed Idea · 0 comments · CommunitySuite Idea Lab » Templates (excludes Fund Statements) · Admin →Julie
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16 votesJulie
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82 votesJulie
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79 votesJulie
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8 votesJulie
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31 votesJulie
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63 votesJulie
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A heads up on this tool, despite the release notes that say "This integration ensures that addresses are accurate and consistent, helping to maintain cleaner data within the CRM system" the tool does not actually validate to make sure that an address is accurate or correct. A few minutes of testing in our Sandbox yesterday identified that the tool does not catch invalid addresses. We tried two addresses that we know do not exist and the tool just made them all caps and said they were "validated". I reached out to support and they said "the USPS integration runs a validation protocol to change formatting of mailing addresses into a format the USPS observes so collateral like letters and envelopes can easily be mailed. The system assumed the address you've entered is correct and will translate it into USPS validated formatting. It does not however correct an incorrect address."