This seems like an old thread, but it is a current problem. We have often have new duplicate accounts being created when a new staff person for an organization starts a grant application and creates a whole new account. We have to spend time trying to find and merge these accounts, and trying to train people that they have to contact us for help in applying. Even if just the primary contact with the organization would have the ability to add a new user, that would be helpful.
This seems like an old thread, but it is a current problem. We have often have new duplicate accounts being created when a new staff person for an organization starts a grant application and creates a whole new account. We have to spend time trying to find and merge these accounts, and trying to train people that they have to contact us for help in applying. Even if just the primary contact with the organization would have the ability to add a new user, that would be helpful.