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83 votes
Conner Peckham supported this idea ·
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An error occurred while saving the comment Conner Peckham supported this idea ·
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An error occurred while saving the comment Conner Peckham commented
Yes, I agree with @Lisa Diehl here to either add a new "Withdrawn" state or allow the "Abandoned" state to have a label that is editable. We recently received feedback from an organization in the Native American community that seeing the term "Abandoned" on their application was very offensive, so having a new state or the ability to change that language would be incredibly helpful.
Please allow for more merge fields in emails, or offer a way that we can manually do it with code. It would be so much more efficient to be able to pull in simple fields related to an upcoming installment or be able to add their assigned program officer's name and email.
Right now the email feature is so heavily dependent on the administrator(s) to hunt and peck for information after an email is received.