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  1. It would be immensely helpful to include questions that allow for multiple answers.

    Many of our data-collecting questions require the organization to choose any/all of the options that pertain to their org/program. In the support section ( http://foundant.custhelp.com/app/answers/detail/a_id/29/kw/multiple%20answer ) you recommend to repeat the question several times so that the applicant can choose multiple answers-- this is less then desirable since each of our questions (5+) has 5+ possible answers.

    Our work around is for the organization to upload a separate worksheet document, but obviously we would like as much as possible to be included in the application form itself.…

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    Implemented  ·  3 comments  ·  Admin →
  2. I was excited to hear about the addition of the shared documents area and folders for evaluators and board members. I think it could also be beneficial to have applicants see some documents. For instance, we record all of our panel meetings and separate each application into it's own mp3 file. It would be great to beable to upload those files to the applicant's account so they could listen to their panel reviews without specifically requesting them from us.

    posted February 21, 2013 by Katie Kaufmann, MRAC

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  3. We have one program that has an open deadline. We get apps for that program every now and then. Recently I had someone submit an application for that program through the online system and I didn't see it for a few days.

    If I would set up an email notication to go out to admin personnel so we would be alerted to the submission of these application it would be cumbersome for all of our people with admin rights to received numerous emails about all submitted forms for all of our processes.

    It would be very helpful if we could…

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    11 comments  ·  Email  ·  Admin →
  4. Please add a "Save" button to the bottom of the Grant Application from the administrator view.

    Right now, I can only "Approve", "Deny", or hit "Applicatin Complete". . . . .well, what if it's not really complete???? It would be nice to be able to save it as a "draft", just like our users can.

    posted May 9, 2012 by Karen Wallace, First Fruit Incorporated https://d2r1vs3d9006ap.cloudfront.net/s3_images/965427/2012-05-09_11h33_27.png?1380647531

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  5. Hi!

    I don't know whether this is an issue for anyone else, but I'm beginning to think that the Application Status screen (which is the first thing applicant's see upon logging in) could use a redesign.

    When we assign follow-ups and communicate with our grantees about completing them, the emails and phone calls begin rolling in. Despite our providing extremely detailed instructions for locating and completing the follow-ups, grantees typically claim one of the following:

    1. they don't see/can't find the form, (I haven't come up with a possible rationale for this)

    2. they can't enter any data into the form, (they…

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    11 comments  ·  Email  ·  Admin →
  6. I LOVE the new process specific email notifications! It is wonderful to be able to set up a seperate email for each seperate program. It would also be wonderful, however, if we could choose which administrator receives these emails. Our staff manage different programs and don't all need to receive every email for every submission.

    Idea posted June 27, 2013 by Katie Kaufmann, MRAC

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    6 comments  ·  Email  ·  Admin →
  7. Hi - I had an applicant call because he was kicked out - although he doesn't think he was away long enough for it to have actually timed out - and lost all of his information. Before getting kicked out, he had tried to save the information, but received error messages, so no saving actually occurred. However, when he was kicked out, he got the standard, "Don't worry, your information has been saved" message. I'm told there is no way to currently change this, but can it be looked into? It's very misleading and you can imagine his surprise and…

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  8. File uploads are a key to the application process. We've had requests to make this question a bit more usable for applicants.

    For example:

    Add a "Save Upload" button next to the Browse box so the applicant can save right away 
    
    Add a Delete button so the user can delete a file instead of uploading a blank document
    
    Change the message under the file upload "no file uploaded" to something like "click Save As Draft to finalize the upload"
    
    Somehow increase the 25MB limit. 
    

    Let us know some other suggestions you may have on file uploads and the importance by…

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    Implemented  ·  2 comments  ·  Admin →
  9. Since the salutation field is captured in the User Contact information...would be nice to include in the Data Export of Users (or applicants, etc). I learned this field can be accessed via the GLM email featuere, but sometimes Foundations need to write letters the old-fashioned way too.

    Idea posted November 17, 2011 by Jim Beck, Parkinson's Disease Organization

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    Implemented  ·  4 comments  ·  Email  ·  Admin →
  10. I am entering some older grants in to the data base. When entering intallment grants, the date associated with the grant on the Applicaiton and Grant History part of the Organization Overview page is the date I entered the grant however the due dates I entered for the installments are all several years ago. When I enter one time grants, there is an option to enter a grant awarded date - this apparently is not an option in installment grants. Can it become one? Am I missing it?

    Thanks

    Idea posted May 3, 2013 by Amy Moore, O.P. & W.E.…

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    Implemented  ·  2 comments  ·  Admin →
  11. Having an applicant be able to designate a recommender that could then upload a recommendation letter to the application would be oh-so-helpful for Fellowship and Scholarship applications.

    Currently all recommendation letters are emailed to staff at our Foundation and must be individually uploaded as a supplemental document. If the recommender received a link once they were named as a recommender in an application it would really streamline the process for our staff.

    Don Brackett, Robert & Patricia Switzer Foundation

    Idea posted July 16, 2012 by Don Brackett, Robert and Patricia Switzer Foundation

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    Implemented  ·  9 comments  ·  Email  ·  Admin →
  12. Currently, in order for an evaluator (board or staff) to access the application packet they must go their dashboard, click "review" next to a given name, scroll down the evaluation form to a link to "Application form," click that link, and then finally click "Print Packet." That is a lot of clicking to get to the document you want to review.

    Our reviewers are currently being assigned 150-200 applications they must review in 5-6 weeks. They were dissapointed that the quick link on the evaluator dashboard prints a packet for the evaluator document, which is something no one in our…

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    Implemented  ·  6 comments  ·  Admin →
  13. I foresee us regularly using the "Add Comment" feature within the application to communicate with our applicants. As an administrator, when I check the box "Show Applicant this Comment" the field is highlighted in blue, but when I switch to the applicant view it isn't highlighted. Instead it appears saying "Administrator Comments: Program Highlight" which blends in with the rest of the application. To make sure our applicants see our comments we have to spell out where they are in an email so they don't miss them. Would it be possible to have the header "Administrator Comments:" be highlighted for…

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    Implemented  ·  3 comments  ·  Email  ·  Admin →
  14. I love the link to Organization Email History, but I am wondering if anybody else wishes there was a link back to the organization after you have reviewed the history. It is aggravating to have to go back to Organizations and search again, unless I am missing something.

    Any chance we could get a "back to" link from the email history page?

    Thanks!

    Lynn Larson, Foundation Administrator, Fred & Jean Allegretti Foundation

    posted September 26, 2013 by Lynn Larson, Fred & Jean Allegretti Foundation

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    Implemented  ·  6 comments  ·  Email  ·  Admin →
  15. It would be lovely to have the option to include uploaded request documents in the PDF packet for an application, followup form, etc. A few of my committee members are still to paper-based (and I sometimes like to print apps for myself), and not having to print those documents separately would make my job much easier, particularly when it comes to scholarships where we frequently receive transcripts and letters of recommendation separately.

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    Implemented  ·  1 comment  ·  Admin →
  16. Our organization takes in many Scholarship applications for high school students each year. As I was visiting with several schools and students, I realized that many schools are moving toward every student having a computer of some sort at their disposal everyday, all day. And that mean I-Pads. Some schools have older PC for business classes but that is it and maybe a couple in the library. Currently, most Mac/ apple software gives our applicants issues. they have shared with me that much of the issue is in up loading doc and in some cases even simply entering in text…

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    Implemented  ·  0 comments  ·  Admin →
  17. Recently I exported a list of our grantees (users). I got a lot of great information; however, the organization that the grantee was with was not one of the fields. Is there a way to export the grantee and the organization that they are with?

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    Implemented  ·  2 comments  ·  Admin →
  18. Is there a possibility to get an menu item in the sidebar to access the process notifications page without needing to go into the process manager?

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    Implemented  ·  1 comment  ·  UI/UX  ·  Admin →
  19. Greetings:

    Our auditor has requested an account on our grant system to spot check our work. I have two questions:

    1. Do other "Foundations" allow their auditors direct access to Foundant?

    2. If so, how do you set-up and manage a "read-only" account?

    Thanking you in advance...

    Greg Petrey -- Fort Worth, Texas

    Discussion Topic posted December 7, 2012 by Greg Petrey, Tarrant County 911

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    Implemented  ·  5 comments  ·  Admin →
  20. On the Form Builder page, each form should have a link beside it to "Preview." It is WAY too easy to accidentally edit the form when you actually open it (just takes one accidental click and swipe of the mouse) - and there is no back button or way to figure out what you changed so you can restore the form!

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    Implemented  ·  1 comment  ·  Admin →
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