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Timing of Automated Emails

This idea was posted back in 2019 and had 20+ upvotes. Our grantees receive their automatic email reminders for forms in the middle of the night - about 3am CST! Support says that emails begin sending automatically at 2am, and continue until they have all been sent. There needs to be an option to adjust this. Nonprofit employees shouldn't worry about their phones pinging in the middle of the night. "Hey, it's us! Just popping into your bedroom to remind you that your follow up form is due tomorrow!" LOL

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Morgan Hermanek shared this idea  ·   ·  Report…  ·  Admin →
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  • Kyra Nilson commented  ·   ·  Report

    There should be a way to adjust the time automated emails are scheduled, it is impractical not being able to.

  • Emily Kluver commented  ·   ·  Report

    Automated emails should be scheduled during the workday and not arrive in the middle of the night. It is not ideal practice and disrupts work/life balance.