Documents: Forms and Files - challenging layout
In the new applicant experience, it appears the applicant will click on "Documents" to access their LOI, Application, follow-up forms, and any documents uploaded by the administrator. It seems confusing for the word "Documents" to encapsulate all of those aspects of the process. And then
it seems odd that "Forms" includes the LOI, the Application, and any of the follow-up forms. Perhaps it's just that I'm accustomed to thinking of those as separate parts of the process and thus should be put into their own buckets.
In the old experience, it's much easier for the user to see "View Application," "View Details," "Follow up Forms," and "Documents Uploaded by Administrator." Any chance there will be revisions to the layout for applicants to view and access their LOI, Application, Follow-up forms, and Documents before August 6 when the new dashboard experience is mandatory?