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  1. The Dynamic Dropdown/Lookup Autocomplete field referencing Level 3 – Sub-Activities should include an option to filter results based on the selected Level 1 or Level 2 type.

    Example:
    We have a Level 3 lookup field with “Enable Dynamic Content” enabled, which references Level 3 activities. Since the same Level 3 activities can be shared across multiple Level 1 and Level 2 types, there should be an option to filter the available Level 3 activities in the dropdown according to the selected Level 1 or Level 2 type.

    3 votes

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  2. It would be helpful if the left navigation menu on records can be toggled between the full width and a compact view on a record-by-record basis. This would help on smaller screens or when adjusting the size of the window. It would allow the fields on a record have more of the useable space.

    3 votes

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  3. At present, the settings for user emulation do not allow for granular role-based permissions. For example, there is no feature to restrict which other roles a user role can emulate. It would be incredibly useful for our staff to be able to emulate grantee user accounts. Unfortunately, we currently cannot enable this feature for them, as it allows them to emulate all other roles which includes higher-level users.

    Something like "Roles this role can EMULATE" (reference attached image) would be incredibly useful.

    3 votes

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  4. While I love the new upgraded reminder function on emails, the limited selection of reminders is frustrating. There are a lot of choices for reminders on upcoming tasks but only 1 Day After and 3 Days After for a choice on overdue email reminders. It would be really nice if we could also set up a wider selection of Overdue email reminders.

    3 votes

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  5. It would be helpful to have the ability to map an address to a US County.

    3 votes

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  6. Already available on report header and footers, just need system variable access on name.

    3 votes

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  7. It would be nice to have a single place to manage all translations: User Roles, Types, Status, Standard Fields, Custom fields, Submit Buttons, Tasks, List Views, Portals, Shortcuts...
    1) See, per language, existing translations and which translations are missing
    2) Batch delete of translations
    3) Export, per language, all translations in a single Excel file, reimport the same file with updated translations

    3 votes

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  8. Email Anything uses UUIDs --- which work well for emails that originate from SmartSimple, but require an extra step to go find UUID if you're trying to route an email to a SmartSimple object for storage/recordkeeping.

    We'd love to see a UUID aliasing solution in the product roadmap. The biggest use case is for external users who are corresponding with staff based on an known, common attribute of the L1 application record (e.g. application ID). If they could add something like [client]-[opp]-[recordid]@smartsimple.com to the email thread as an alias for the L1 record of interest, it'd be a lot easier…

    3 votes

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  9. When running a report on an Organization Profile with address book enabled, it seems that it is only possible for the report to return one address (the one designated as primary).

    In our configuration we have allowed users to enter 1 record for each address type: Mailing and Physical. The idea is that they might have a physical location but prefer to get mail at a PO Box, for instance.

    Only the Mailing Address fields show up when a report is run with the Company dataset. It would be great to somehow get a report to display each address type…

    3 votes

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  10. When using a L2 list view, you can search for one ID but not multiple. The ID field does not appear as a selection in the dropdown. It would be great to use an or (or in() ) statement and enter many id's. The reason for this in a list view and not a report is due to the ability to bulk download attachments.

    3 votes

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  11. With the BI dashboards set up it is possible to drill down to the project number, however it would be extremely useful to be able to open the project directly from the dashboard rather than having to make a note of the project number and then loading the submission manager to view it.

    I’ve attached a screenshot example view – this is a drill down to hub level, and although I have hidden the project reference numbers they are displayed beneath each of the columns – a great improvement would be to hyperlink the project reference numbers and open the…

    3 votes

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  12. The Object ID can be included in reports, however it would also be useful if the object name could be included too - for example, Workflow, Custom Filed, UTA Name, etc.

    We have created a report to track and reference changes within the system, based on notes that are entered onto the object (we have created a specific category of notes to accommodate this). We can run a report that lists all the changes, but the only the numeric object ID is included - if the object name/description could also be included it would be extremely helpful in determining what…

    3 votes

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  13. A new Custom Fields type that uses a binary control to toggle on/off. Same as the toggle used in "Track Changes" or "Mandatory" but for Custom Field Types.

    3 votes

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  14. We shared this last year when we did focused UI/UX testing, but this is a collection of the feedback we received (many that were beyond our control) - thought it might be helpful to the team.

    Includes:

    • Fleshed out submission pages
    • Closing/saving a pop-up
    • Missing back buttons
    • Positioning of previous/next buttons
    • Lock icon meaning confusion
    • top-right arrow buttons meaning clarity
    • navigating back to draft applications
    • registration of additional users and configuring more complex use
    • validating incorrect information before submitting
    • "new" flags on dashboards (e.g., new call would show a flag that there is 1 new item or reports 2 new…
    3 votes

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    0 comments  ·  Other  ·  Admin →
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  15. Currently: When 'Enable Multiple Address' is enabled (on org or user profile), the Address field's caption remains locked to "Primary Address"; updating the standard field caption for Address or Address Type doesn't change it.

    Use Case: Client might set a different default address type, such as "Mailing Address" (which they can configure in Address Types), and they want the caption to display as Mailing Address.

    Request: To allow the address field caption to be customized when using the Multiple Address feature.

    2 votes

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  16. Contracts and collaborative documents across the grant and partnership lifecycle are currently managed primarily through Word documents shared via email. This creates challenges with version control, including multiple document versions, parallel edits, and manual consolidation of changes. Collaboration is fragmented, resulting in limited visibility into document updates, no single source of truth, and limited auditability of changes and negotiations. In addition, the process creates administrative pressure on a small legal function, and contracts are largely managed outside the SmartSimple platform, leading to duplicated documentation and limited traceability.

    To address this, improved collaboration functionality is needed. The solution should allow documents…

    2 votes

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  17. The portal page to display an image (URL and Smartfolders) doesn't adapt to the size of the browser window. It would be great visually to have the image be displayed as the whole web page instead of having a blank space on the right side.

    I've attached a screenshot of a sample image and it shows up on our dashboard.

    2 votes

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  18. Better integration of captions/details on image files and videos to support assessment portfolio style content.

    We current use an advanced data table to collect portfolio specifics (such as medium, description etc.) and use media library. This is cumbersome for assessors (who mostly use laptops) and review applications in split screen. Issues include:
    -challenges reviewing both table and image in split screen (small, challenging to navigate both). Would be better if info was combined in some way
    -advance table columns can't be expanded width-wise and don't auto expand lengthwise so it is visually challenging to review longer pieces of text
    -having…

    2 votes

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  19. When using the scheduled export report option I can add multiple users to the export but they all receive separate emails and are not aware of who received it. Support recommended we create a distribution list and use that but unfortunately that is not an option for us.

    2 votes

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  20. Can delay workflow task by hours or days. Could minutes or seconds be added?

    2 votes

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    Feedback Needed  ·  0 comments  ·  Workflow  ·  Admin →
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