Close Applications
We would like the ability to 'Close' an application, rather than 'abandon' or 'deny'. We leverage GLM to have a General Inquiry, which we then copy applications to different processes depending on a conversation with the applicant. Once we're done - not moving forward through the system, it causes confusion for the applicant to see the original as denied/abandoned.
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Clara Tapplin commented
Hello, I too have to copy applications to other processes. When I do this I delete the 'original' application submitted once successfully copied so their dashboard is cleaner. Also because I too don't think the terms fit. We use foundant's term closed as being fully and successfully completed.