GLM Initial Set-up of New Account
We've had many grant award checks returned for "no receptacle" or "insufficient address" due to the application in GLM auto filling with whatever address was put in when the organization's account was initially set up. Most people will put their physical address in this spot. It would be helpful if when setting up new accounts in GLM both the mailing address and the physical address of an organization were required, then for the mailing address to be the default for the grant application. Any way around this issue?
Cecelia Dyer
shared this idea
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Conner Peckham
commented
We've experienced this, as well. We had Foundant edit the label of the core fields in the Organization Summary section (which are also the registration fields) to be Mailing Address/City/State and then added a new field for Building Address (if different). This keeps the core address fields, which get merged into emails and reports that go to our payables team, the mailing address and has helped with mailing grant checks.