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1118 results found

  1. Can we mass disable some of the tabs from being available?
    We currently have to disable many individually as we add the advisors.

    2 votes

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  2. Grantee selection on donor portal
    Can we disable some grantees from being available for grant selection on the portal?

    1 vote

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  3. We would like to be able to pull the Fund Steward's (staff) name into donation / donor reports so that we can filter reports based on the fund steward instead of the profile steward. This allows our staff to monitor donation activity for their set of funds.

    3 votes

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  4. Now that Relationships, Engagements, Files, and Notes are hidden behind tabs, it would be helpful if there was a way to tell if there was data in those sections WITHOUT having to click on them (e.g., If there are no Notes, the tab could be grayed out, or if there are notes a number in parentheses to indicate how many notes exist.)

    17 votes

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    1 comment  ·  Profiles  ·  Admin →
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    • 6/22/2023:Profiles: Resolved an issue with case sensitivity not applying with editing addresses on a profile. Added a number to indicate how many notes/files are in a tab. Added website to the profile merge.
  5. The new "cart" feature for Fund Advisor Grant Requests in the latest new release in the sandbox is nice. However, it seems there could be a possibility that a fund advisor has multiple grants sitting in the "cart" and not realize they need to go further to actually submit them. If they try to logout with unsubmitted grant requests, there should be an alert to the fact they have not submitted them.

    34 votes

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    • The following was released yesterday to update the Fund Advisor cart workflow:  Fund Advisor: Enhanced the Fund Advisor area to have a new left-side menu called List Carts. This new menu will display any fund advisor grant request that has been created but not yet submitted to the foundation. This table will display the created date, fund advisor, Fund/Org, Amount, Grantee, and the Description of the a grant request. On the Fund Advisor Portal, we have updated the menu above the unsubmitted grant request to Unsubmitted Grant Request. The button for the cart option has also been updated from Review to Review and Submit Grant Request, to help the Fund Advisor process the cart. On the Review screen, Fund Advisors will now see the grantee's primary address as a quick way for them to confirm that they have selected the correct Grantee. If the Grantee is creating from Guidestar from…
  6. It would be helpful if, from an account, when searching for transactions, the ability to filter for a closed fund were possible. We tend to need this information for audit related items and any funds that closed during the year are frustrating to get to the relevant information.

    2 votes

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    1 comment  ·  Funds  ·  Admin →
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  7. Add a column to the Profiles> List by Date report so it shows whether the profile was created via the online checkout or created manually.

    18 votes

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    0 comments  ·  Profiles  ·  Admin →
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  8. It may just be me, but....it seems like if I print envelopes or labels from the donations-tax receipt section, they are in different order. And that order differs from the order in which the letters print. Can that be fixed (and if it's a user error, can someone please just let me know?) :)

    6 votes

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    Release note from 9/20/23:  

    Donations: Enhanced Tax Receipt Bulk Actions to save the selected list of donations. This will allow clients to make a selection of the Tax Receipts and then process through Printing letters, Envelopes, Labels and Marking the donations sent. This update will also print the envelopes in the same order as the letters.

  9. Display the grants issued within a recurring grant in chronological order OR add the ability to sort by each column.

    7 votes

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  10. It would be nice to be able to deactivate Donation Types. We have some that are no longer relevant, but we don't want to simply delete them as it impacts the donations connected to them. It would be nice to have the ability to deactivate them so those donation types don't appear on the drop down when entering new gifts.

    3 votes

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  11. Anytime you process a grant, we noticed that the pay schedule and funding information would all of sudden disappear from the grant and we would have to reenter the information. Apparently, when you select an item from the 'grant cycle' drop-down before post/approval, it erases this data because it assumes you are using a 'grant catalog.' Why isn't that field called 'grant catalog' if that is actually what it is referring to? Since that field is called 'grant cycle' we have been using it to track what internal cycle that grant is associated with. Why are these labels different? And…

    7 votes

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  12. Currently the donation portal funds are sorted by the Fund's Group in CSuite. Given that we are able to segment funds further by subgroup, divisions and segments, it'd be great if we could instead choose which criteria to sort the portal by e.g. via the Fund's division rather than group.

    12 votes

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  13. Absolutely love the profile look - hoping to see for Funds too! We use both the GLM and CSuite, so we need to option to sync to the GLM when creating in Csuite (option only - some profiles do not sync over). Our settings are set to search GLM on profile create, but it's not giving that option. The links are not working as well for those with links.

    1 vote

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    Implemented  ·  0 comments  ·  Profiles  ·  Admin →
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  14. The new dashboards are excellent. Are there plans to create a Grants dashboard similar to the others? If so, I would like to suggest it be filterable by Fund Type, Service Area, date ranges, and grant type. This would be very helpful for board reporting and analysis of grant activity and trends.

    6 votes

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    8/2/2023: Scholarships:  A default dashboard has been added to the left side menu option in Scholarships, Students, Grants and Grantees.  All data in this dashboard populates based on the Scholarship Award Date and Grants will populate from Grant Date.

    Permissions:  Dashboard permission has been added to Scholarships, Students, Grants, and Grantees.  These permissions are enabled for the Admin group.

  15. When you run a donations report, it gives you a list of donations with the total dollar amount at the bottom. Can we get the total count of donations as well? I have to export this report to excel to do a count and that's very time consuming.

    2 votes

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  16. It would be extremely useful if all dashboards could exclude internal grants and donations. This impacts the funds dashboard as well as the donations and grants.

    25 votes

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    1 comment  ·  Admin →
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    Released 1/3/2024:  Enhanced Dashboards to have Custom Report Filters. Users will now see a Filter hyperlink at the top of a Dashboard. Once filter has been selected, users will see a list of Custom Report Filters that are available to apply to the Dashboard. Current year will be a default filter for dashboards. If a graph does not populate once a filter is applied, the filter may not pertain to that graph.

  17. Being able to bulk download tribute letters, including the ones that need to be emailed. We email them outside of CSuite in case of errors in the templates and to further customize them.

    2 votes

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    0 comments  ·  Tributes  ·  Admin →
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    8/2/2023: Tributes: In order to manage tributes more efficiently, a new workflow has been designed for Tributes.

    The Tribute list view is now a custom report with the ability to sort each column and  have the ability to apply filters, save filtered lists, export, email and load for future use. On the left hand menu, there is also a new Delete Unused menu item.  This will allow clients to delete any unused tributes that do not have donations attached to the tribute or if the tribute does not have associated notify information. If the notify address or email information is not completed, the tribute information will move to a non-notify tribute field.  This will allow clients to retain the information about the tribute on the donation in a text field.

    A status field has been added to tributes. By default, all tributes are now public.  The public status will allow…

  18. Please enable a checkbox to decline or STOP the creation of a grant document. Many of our internal grants do not need a grant document created but we have no way to turn these off. It add several extra steps to delete the letter which is not applicable.

    14 votes

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  19. It would be nice to be able to assign a grant type and service area to the grantee record.
    Currently is assigned through the fund, but funds often support multiple grant types, so it makes more sense to assign the grant type based on the grantee and what service they provide.

    example - American Heart Association will always be Health

    2 votes

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  20. I'm so pleased that we have the ability to create our own Categories in Custom Reports to classify them in areas that make sense to our organization.

    However, having to 'Save As' to access the Category menu is proving painful. I have to Save the report to the new category which leaves me with duplicate reports. I then have to go back and delete the report under the CSuite defined category.

    Can you please allow us to edit the Category to move the report to complete the reclassification in one simple move?

    1 vote

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