Applicant vs Evaluator Role error
Trying for this idea again.
We have many users that act as both applicants and evaluators, at different times. We frequently have users contact us because they’re not able to submit forms related to their requests as applicants. Even though they’ve been told they need to be under the applicant role, they log in, see their applicant forms right there on the evaluator dashboard, fill them out, and then can’t submit. Unhelpfully, the error message they get is that there is a prior form that they haven’t submitted, which isn’t the case.
Possible solutions:
1) Upon login, default to the applicant dashboard first instead of the evaluator dashboard.
2) Have the error message tell people what the actual problem is -- that they need to change roles to submit the form.
3) Don’t allow a user’s applicant-related forms to show up on their evaluator dashboard.
Anonymous
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