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25 results found

  1. Your Tickets tab Styles donation portal

    Please allow styling of the Your Ticket tab donation portal; we would like to be able to have consistent logos and banners on that tab to match the other tabs.

    2 votes

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    Proposed Idea  ·  0 comments  ·  Giving Hub (formerly Donation Portal)  ·  Admin →
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  2. ApplePay, PayPal, Venmo integration

    Looking for a way to collect donations from donors who don't want to write a check or use a credit card (use ApplePay, PayPal, Venmo, etc). Donors are looking for an easy way to make a quick donation on their phone and/or use QR codes for making donations. How can this integrate to capture donor information?

    35 votes

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    2 comments  ·  Giving Hub (formerly Donation Portal)  ·  Admin →
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  3. Donation Portal: Event Tickets option to cover the fees

    Can we have an option to turn off the "include credit card fees" box for the cart on the Event Tickets tab only? We want it for our Donate To a Fund" tab, but when it comes to Events, we find that if we have an event price=event value (there isn't a donation component in the event price), then if someone includes the option to cover the credit card fees, then an automatic donation letter for the credit card fee amount (less than $2.00) is sent to the even ticket purchaser. We want to keep the option for a DONOR…

    1 vote

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    Proposed Idea  ·  0 comments  ·  Giving Hub (formerly Donation Portal)  ·  Admin →
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  4. Accidental duplicate donations by donors

    It would be great if the system could trigger a pop up/warning if there is a duplicate donation in the cart (amount or fund or both) before it goes through the payment process. We're finding that every now and again a donor has not noticed the duplicate payment and has transacted twice when they only meant to once.

    29 votes

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    0 comments  ·  Giving Hub (formerly Donation Portal)  ·  Admin →
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  5. Express consent to share donor info with fund holders

    In order to comply with British Columbia privacy laws, we need to achieve "express consent" to share donor info via the donation pathway and track that consent so that info is shared appropriately with fund advisors. I'd like to see CSuite help us achieve that via the donation process with the addition of a checkbox during checkout.

    The checkbox could look similar to the “Donation in Honour of” checkbox and read something like:

    [_] Yes please share my name and contact information with the xxxFund Holder/Charity so they can contact me directly to share information about their programs and campaigns.…

    41 votes

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    Proposed Idea  ·  12 comments  ·  Giving Hub (formerly Donation Portal)  ·  Admin →
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