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  1. 0 votes

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  2. On the Fund Advisor Portal, if you show history on a fund, you see a date filter that allows someone to choose a date range that is prior to the look back date. But when you click on a date prior to the lookback date, no data is displayed even if there is data for the fund. We think that will create confusion for our fund holders, so we are not showing history on all of our funds for this reason.

    Is there a way for you guys to limit those date options based on the LookBack Dates? Seems like…

    7 votes

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    Archived  ·  1 comment  ·  Portal  ·  Admin →
  3. 1 vote

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    Archived  ·  0 comments  ·  Campaigns  ·  Admin →
  4. It would be great if the "List " option when you're in a fund profile could be set to show ONLY open funds. Instead, it shows all funds, even the many that have been closed over the years. I would assume most staff using CSuite for day-to-day tasks would utilize the "open" fund list more than the full list!

    3 votes

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    0 comments  ·  Funds  ·  Admin →
  5. General Ledger Report

    I just completed my first audit using CSuite. My auditors missed having a GL report that listed all transactions by account with a beginning balance and total for each account, with the overall GL total at the end of the report.

    To do this in CSuite, I had to run a GL report for each account as running the GL report for the entire FY did not have a beginning balance - even though it could be sorted by account and formulas added for account sub-totals once exported into Excel.

    5 votes

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    Hello,


    Thanks for your time in the idea lab. This message is to let you know we are going to archive this idea based on the level of engagement in comparison to other idea lab items. The reason we do this is to keep the Idea Lab clean and up to date based on feedback from clients like yourself. Keep in mind this idea may exist somewhere else in the Idea Lab, a quick search may give you a similar idea with higher engagement. Also, feel free to recreate this idea if you would like to, and keep in mind specific wording can help people find and vote for your idea.


    If you have any questions, issues or concerns please let us know!


    Thank you

  6. For an event on the Giving Hub, when you select a specific ticket to purchase and the ticket details appear, it seems odd that the "ticket header" would appear ABOVE the name of the event.

    Is there an option to display the "ticket header" content BELOW the Ticket Name?

    https://xxxx.fcsuite.com/erp/donate/create/ticket?edt_id=xxxx

    Page content order is currently --

    Ticket Header
    Event Name
    Event Date
    Ticket Name
    Quantity
    Price
    Total Amount
    (optional items)
    [Add to Cart]

    6 votes

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  7. Since we need to collect all student's personal information to report to the Canada Revenue Agency every year, currently, we must manually enter each student's SSN to their CSuite profile. In our process, we ask for a student's SSN and direct-deposit information on a follow-up form that must be completed after they have been selected to receive funding. It would be great to have a function that can import this information from the SLM follow-up form to their CSuite profile.

    2 votes

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    Archived  ·  0 comments  ·  Profiles  ·  Admin →
  8. We would like to ensure that anonymous profiles/donors are anonymous throughout the system. Basically their information would be masked (similar to the SIN numbers in Foundant) and only those individuals with access can un-mask the information like names, emails, etc. Otherwise it would just show as anonymous with their address.

    This would help to ensure anonymous donors remain anonymous, as it would limit the information throughout the organization as well. We have many staff that need access to Csuite for campaigns and events, but are contract staff and students. We are trying to limit the access to temporary staff to…

    11 votes

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    1 comment  ·  Profiles  ·  Admin →

    Hello,


    Thanks for your time in the idea lab. This message is to let you know we are going to archive this idea based on the level of engagement in comparison to other idea lab items. The reason we do this is to keep the Idea Lab clean and up to date based on feedback from clients like yourself. Keep in mind this idea may exist somewhere else in the Idea Lab, a quick search may give you a similar idea with higher engagement. Also, feel free to recreate this idea if you would like to, and keep in mind specific wording can help people find and vote for your idea.


    If you have any questions, issues or concerns please let us know!


    Thank you

  9. Scheduled reports: Would be nice to be able to add text to the body of the email when scheduling reports for distribution. This would allow for addition information to the recipient on purpose and/or use of the report data. Particularly useful when sending data in CSV format where that data is intended for use in a subsequent process.

    5 votes

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    Hello,


    Thanks for your time in the idea lab. This message is to let you know we are going to archive this idea based on the level of engagement in comparison to other idea lab items. The reason we do this is to keep the Idea Lab clean and up to date based on feedback from clients like yourself. Keep in mind this idea may exist somewhere else in the Idea Lab, a quick search may give you a similar idea with higher engagement. Also, feel free to recreate this idea if you would like to, and keep in mind specific wording can help people find and vote for your idea.


    If you have any questions, issues or concerns please let us know!


    Thank you

  10. Improved Search Capabilities: There needs to be a way to search for profiles even if you don't have (or know how to spell) the whole name. If someone's name is "John Smithe" but you think it's "John Smith" and you type "Smith, John" in the search bar, the profile you're looking for will not populate. If the search function could pull names that start with the letters up to the comma, the searcher could find John Smithe, John Smitherman, and John Smith-Stone.

    7 votes

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    0 comments  ·  Profiles  ·  Admin →

    Hello,


    Thanks for your time in the idea lab. This message is to let you know we are going to archive this idea based on the level of engagement in comparison to other idea lab items. The reason we do this is to keep the Idea Lab clean and up to date based on feedback from clients like yourself. Keep in mind this idea may exist somewhere else in the Idea Lab, a quick search may give you a similar idea with higher engagement. Also, feel free to recreate this idea if you would like to, and keep in mind specific wording can help people find and vote for your idea.


    If you have any questions, issues or concerns please let us know!


    Thank you

  11. Our "New" donations are automatically going to the "Receipt" bucket without passing through the "Posted" bucket for approval. This is problematic, as there can now be receipts going out with donations that have not been through the approval process yet.

    1 vote

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    Archived  ·  Holly Spitz responded

    Thanks for this feedback, but it is not a bug. Donations have always populated the receipt bucket regardless of posted/approval status. If you feel strongly that you don't like this workflow, I would suggest adding another idea to add an option for this.

  12. It feels like it should be an option to archive reports that may need to be used in the future but not at this moment.

    We have noticed since you are unable to write over reports not made by you and there isn't a permission to change that, we're saving similar reports over and over. Whereas if we could archive similar reporting, we might be able to keep the Custom Reports clean and still manage information needed in the future.

    5 votes

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  13. Add field 'Sort Key' on Profiles. There isn't currently one field where all types of profiles- Organizations, Individuals, and Households, can be sorted together.

    8 votes

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    1 comment  ·  Profiles  ·  Admin →

    Hello,


    Thanks for your time in the idea lab. This message is to let you know we are going to archive this idea based on the level of engagement in comparison to other idea lab items. The reason we do this is to keep the Idea Lab clean and up to date based on feedback from clients like yourself. Keep in mind this idea may exist somewhere else in the Idea Lab, a quick search may give you a similar idea with higher engagement. Also, feel free to recreate this idea if you would like to, and keep in mind specific wording can help people find and vote for your idea.


    If you have any questions, issues or concerns please let us know!


    Thank you

  14. Could you all add a report pickup location within the system for scheduled reports to be run and then downloaded from within the system? Currently, scheduled reports only have an email option which raises security concerns for donor or financial information being sent unencrypted over email to users.

    Ideas could include putting a time line for expiration for scheduled report downloads (i.e., they are only saved in the pickup location for 24 hours) to prevent clutter.

    1 vote

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    Hello,


    Thanks for your time in the idea lab. This message is to let you know we are going to archive this idea based on the level of engagement in comparison to other idea lab items. The reason we do this is to keep the Idea Lab clean and up to date based on feedback from clients like yourself. Keep in mind this idea may exist somewhere else in the Idea Lab, a quick search may give you a similar idea with higher engagement. Also, feel free to recreate this idea if you would like to, and keep in mind specific wording can help people find and vote for your idea.


    If you have any questions, issues or concerns please let us know!


    Thank you

  15. Currently, the Grants tab (showing a profile's grant history) is on the Donor designation profile but it needs to be moved to the Fund Advisor designation. Two reasons: 1) There are grant advisors that are not donors and 2) only data related to Donations should be on the Donor designation if we want to use Is Donor filtering to define actual Donors. If grant history "turns on" the Donor designation but that profile doesn't actually have any donations, then it completely negates the use of the Donor designation to define actual Donors.

    1 vote

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    0 comments  ·  Profiles  ·  Admin →

    Hello,


    Thanks for your time in the idea lab. This message is to let you know we are going to archive this idea based on the level of engagement in comparison to other idea lab items. The reason we do this is to keep the Idea Lab clean and up to date based on feedback from clients like yourself. Keep in mind this idea may exist somewhere else in the Idea Lab, a quick search may give you a similar idea with higher engagement. Also, feel free to recreate this idea if you would like to, and keep in mind specific wording can help people find and vote for your idea.


    If you have any questions, issues or concerns please let us know!


    Thank you

  16. In addition to verifying a grantee is a valid 501(c)3, Catholic Foundations have to confirm that the organization they are granting to is verified with the Official Catholic Directory to ensure they don't support anything that is not in alignment with the Catholic Church's standards. Stellar has an integration with OFD, so information flows into grantee profiles form OCD.

    2 votes

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    Archived  ·  0 comments  ·  Profiles  ·  Admin →
  17. Please can you consider adding a financials tab to organisation profiles where we can upload relevant information such as revenue, expenses, net income, assets, liabilities, net assets for an organisation. And if we could add/filter by financial year, that would be super.

    2 votes

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    Archived  ·  0 comments  ·  Profiles  ·  Admin →
  18. Add 'Activate NonProfit' as an option in 'Bulk Actions' from Reports to allow for bulk activating the NonProfit designation for profiles that are included in a report. This functionality is already available for activating Vendors.

    10 votes

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    Archived  ·  Holly Spitz responded

    Hello, Thanks for your time in the idea lab. This message is to let you know we are going to archive this idea based on the level of engagement in comparison to other idea lab items. The reason we do this is to keep the Idea Lab clean and up to date based on feedback from clients like yourself. Keep in mind this idea may exist somewhere else in the Idea Lab, a quick search may give you a similar idea with higher engagement. Also, feel free to recreate this idea if you would like to, and keep in mind specific wording can help people find and vote for your idea. If you have any questions, issues, or concerns please let us know! Thank you.

  19. Be able to run a report where we can filter donations by tax receipt template type. We are receiving IRA QCD and are wanting a report that will show gifts that we received for that type of receipt specifically.

    2 votes

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    Hello,


    Thanks for your time in the idea lab. This message is to let you know we are going to archive this idea based on the level of engagement in comparison to other idea lab items. The reason we do this is to keep the Idea Lab clean and up to date based on feedback from clients like yourself. Keep in mind this idea may exist somewhere else in the Idea Lab, a quick search may give you a similar idea with higher engagement. Also, feel free to recreate this idea if you would like to, and keep in mind specific wording can help people find and vote for your idea.


    If you have any questions, issues or concerns please let us know!


    Thank you

  20. We have a custom report entitled 1303 Daily Tribute Card Recipient Report. We would like to be able to include the template used to create the tribute as a cross-check in the report. While template is a field in Tributes, we cannot pull it in to any reports.

    We have various templates of different orientation(s) i.e., vertical, horizontal, mother's day No basket (horizontal) and mother's day With basket (horizontal). We would like to be able to check that the correct template was pulled in.

    1 vote

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    Hello,


    Thanks for your time in the idea lab. This message is to let you know we are going to archive this idea based on the level of engagement in comparison to other idea lab items. The reason we do this is to keep the Idea Lab clean and up to date based on feedback from clients like yourself. Keep in mind this idea may exist somewhere else in the Idea Lab, a quick search may give you a similar idea with higher engagement. Also, feel free to recreate this idea if you would like to, and keep in mind specific wording can help people find and vote for your idea.


    If you have any questions, issues or concerns please let us know!


    Thank you

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