Our fund advisors would benefit from an alert that would be sent to our staff when a fund advisor creates a distribution request that would leave the fund with little or no remaining balance. As non-profit organizations experience funding challenges, we do see the potential for more agency fund advisors to request funds for emergencies. An alert would create an opportunity to have meaningful conversations with our fund advisors. It would be great if the alert can be sent via email to the foundation’s key relationship managers. It would also be nice if the community foundation staff could determine a threshold for which the distribution requests could not exceed and have the ability to set the threshold in the system. For example: Our staff might create an internal policy that states that expendable fundholders cannot make a distribution request that exceeds 80% of the fund balance.
With an alert a fund advisor who seeks to make a distribution request online that will exceed 80% of the fund balance, for example, will receive an alert and the distribution request won’t be processed until the fund advisor communicates with the key personnel. The community foundation key personnel will be given an alert via email. The distribution request would only be completed online or internally (captured via phone call or email) when the key personnel remove the alert in CSuite.

An automatic alert on the fund profile would support the staff who process the distribution requests. The alert should be automated if possible. The idea is to allow the system to make the staff (admin included) aware. If the staff create and attach the alert to the fund the process won’t be as helpful.
The integration of fund balance alerts in CSuite will support fund advisors and foundation staff meet their goals. Many financial institutions have alerts. I believe the creation of fund balance alerts will provide a welcomed solution for our expendable fund advisors, especially non-profit leaders, and position Foundant’s users for greater client retention.

Thank you for holding space for your user’s thoughts. Any advancements made to support the members of our community is appreciated. Thank you for your time and consideration.