User Experience for "ADD" Button & Basket
It's great that Csuite tried to make updates to allow for donors to give to multiple requests from the main grant catalog page, but the user-experience needs improvement.
The "basket" is hard to find, and the new "ADD" button below each grant catalog request is not intuitive. Please change "ADD" to "ADD TO BASKET" or allow us to edit the "ADD" button language. (It's surprising this is not editable).
On mobile, the "Basket" is especially hard to find, buried under the menu, which is how most donors give. And, the basket total amount does not update on mobile like it does on a desktop browser.
It's great that Csuite made updates to allow for donors to give to multiple requests from the main grant catalog page, but the user-experience needs improvement.
Lindsay Jennings
shared this idea
-
Paul Tomkins
commented
Agree with these comments. We have a grant catalog open for one grantee as part of a match that we're fundraising for, and wanted to show the normal grant catalog page with the total raised, but were worried about donors not being able to navigate to their cart etc. so we just linked in our marketing and website to the direct grant catalog grant for people to donate to as it automatically takes folks to their cart after adding an amount and hitting donate.