email grant award letter
The notes that are automatically saved to grantee profiles when a grant award letter is sent do not include emails that were cc'd, nor is the attachment included. There is a link where a file could be attached, but it gives me an error and I don't want to have to manually attach grant award letters to each note on a grantee profile anyway.
When emailing grant award letters from CSuite, we have added a note in the Other Detail field on grantee emails that they are for grant notifications, but this detail isn't available as a field to pull into custom reports nor does it show up on the grant award letter email screen with the list of grantee email addresses. If there is a field for Other Detail on an email address, why can't it be pulled into reports? And without that detail on the send grant award letter screen, it's impossible to tell who we have labeled to receive grant notifications without having the grantee profile open on another screen. It's a very arduous way to send these emails one at a time, which is another issue. There should be a way to send them in a batch AND include emails other than the primary email, but not every email on the profile, only the ones with 'additional grant notification contact' in the Other Detail field.
Danielle Ringer
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