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  1. The ability to attach documents to recurring grants is great but it would be nice to be able to attach documents to beneficiary grants as well. We process a large number of beneficiary grants and it time consuming to have to attach all the necessary documents to each grant every time we process those grants.

    3 votes

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  2. Sometimes nonprofits don't cash their checks for grants and after months we need to void and reissue a check for the grant. The problem is that the system sends a grant paid email to fund advisors who have grant notify on. This causes a lot of confusion because fund advisors are notified that a grant is paid and think it is a mistake, they don't attribute it to the original grant they made because it could have been months ago. They also don't except to see multiple emails of a grant payment for one grant. Can there be a way…

    5 votes

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  3. Please implement a feature that allows for the system to automatically post the subsequent donation for recurring donations.

    Currently recurring donations must be posted manually on some sort of cadence, which takes up a lot of time. It would be highly beneficial if the system could post these automatically when they are due for their next donation.

    12 votes

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  4. We really like the ability to email our advisors who have left a grant request in their cart. Right now, the only option in the settings is to send these email reminders nightly. It would be great if there were other scheduling options, like weekly. From our perspective, emails sent each day may be somewhat irritating. It would be great if there were an option to send them less frequently, like weekly, or based on a certain number of days. We intend to send them weekly, but, at present, it will need to be done manually.

    15 votes

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  5. Having the last note date from a profile on the donor report would be incredibly beneficial. This may get too complicated as there are various notes (grant, fund, opportunity, etc.) vs. the specific task types that can be edited. However, it would aid philanthropic/donor services teams to easily run the donor report and view team/staff activity compared to donor/donation activity (like last donation date and donation summary data).

    3 votes

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    Proposed Idea  ·  0 comments  ·  Profiles  ·  Admin →
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  6. When creating a grant request, an error is still presenting if the user enters a dollar sign and a comma in the Amount field.

    It does not error out if they only enter one of these.

    Can you strip out the characters rather than display an error message?

    12 votes

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    Proposed Idea  ·  1 comment  ·  Portal  ·  Admin →
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  7. This idea has been posted multiple times but keeps being archived. Please allow vouchers to be placed on hold just as grants are.

    12 votes

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  8. LOVE the concept and functionality of the Donations Batch Workflow, but many of our largest volume batches are those that are applied to spendable for the fund. While the batch concept is pretty awesome, if the Apply to Spendable selection could be added to the full batch options (rather than going back to edit each donation one by one), that would be so very wonderful.

    2 votes

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  9. Please create separate tax receipt template fields for the Donation Advisor profile that mirror the currently available fields for the Donor profile (salutation, legal name, org contact label, work title, organization, recognition name, etc.). While it's helpful that the address fields beginning in "addr." will change depending on if there is a Donation Advisor applied to a particular donation, we still have to make manual updates on every tax receipt letter to correct salutations, etc. when we have a Donation Advisor applied to the donation. Creating two separate sets of fields would reduce both the staff time spent making these…

    7 votes

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  10. Before the system automatically creates a profile, add a 'review' step with options to choose to create the profile or add to an existing profile, or place the new profiles in a buffer where they can be easily identified and reviewed.

    Auto-creation of profiles from event checkout, and online donations, is challenging our ability to maintain the integrity of our database.

    15 votes

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    Proposed Idea  ·  2 comments  ·  Profiles  ·  Admin →
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  11. Some fund agreements require a portion of spending be reinvested back into the fund's principal

    Currently, CSuite does not allow a fund to be its own beneficiary. Therefore, a manual journal entry is processed annually to reclass the reinvested amount from spendable to principal. And it is must be entered after Create Spendable Grants has been completed.

    Example:
    - 80% of spending granted externally
    - 20% must be reinvested into the fund's principal
    - After "Create Spendable Grant" runs, a manual journal entry is posted to reclass the 20% from spendable to principal.

    Having the ability to designate the fund…

    3 votes

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    Proposed Idea  ·  0 comments  ·  Funds  ·  Admin →
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  12. Our fund advisors would really like to see support fees (aka admin fees) on the Fund Summary page. Currently the only way we can report the fees assessed to their fund on a quarterly basis is by producing a statement of activity. Including this information on Fund Summary would provide a clearer picture of activity in their fund. Thanks!

    8 votes

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  13. Allow for a staff person to indicate a different staff person in a 'Who' field when entering a note instead of auto populating this field with the person who is logged in.

    15 votes

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  14. An option for an online silent auction including a way to add photos of the item and logos of donating business. Include a payment link for the winners.
    Basically, the same function as a site like Givergy but all built in to this system.

    11 votes

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    Proposed Idea  ·  2 comments  ·  Campaigns  ·  Admin →
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  15. We'd love to use the affiliate portals, but we've historically run into legal issues with having affiliates listed in ways that could be perceived as their own entity, thus we'd love the option to NOT make the affiliate the grant advisor (and therefore the vendor) for internal grants so the grant still flows through our main org's profile and the grant advisor is listed on grant letters as such.

    5 votes

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  16. It would be great to be able to put alternate budgets (reforecasts) into CSuite for the same year so report on both the original budget and updated forecast. Right now, it only allows one budget per year.

    6 votes

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  17. 3 votes

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  18. As the nonprofit completes the Grant Catalog request form, they're prompted with a with a "submit another request" button. We'd like the option to disable that button. We only allow nonprofits to submit one request per Catalog and this feature is confusing for them. If there could be an option to Allow

    16 votes

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  19. It would be great to have the option to include the public name of the receiving fund for internal grant records. Right now this option only seems to exist for the originating fund. Since many of our Funds have a public name, right now when we create our fund records for example, they are showing the internal name of our Funds like Operating Fund, rather than the public name, CNYCF Community Fund.

    15 votes

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  20. Would really like the ability to create customized communications that would appear as a pop-up in the portal when a fund-holder logs in to share things they are working on, foundation news, funding opportunities, etc. with fund advisors.

    45 votes

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    Proposed Idea  ·  4 comments  ·  Portal  ·  Admin →
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