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1112 results found

  1. With the new note copy function, it would be great to include opportunities as one of the types of records a note can be copied to.

    4 votes

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  2. After creating a campaign, there is an option to import a CSV document with the Profile IDs of donors/advisors who received the email. This allows you to add multiple profiles to the campaign at once.

    There should be the same feature for donations attributed to a campaign, we should be able to upload a CSV file of Donation IDs to the marketing campaign instead of having to manually add each donation 1 by 1.

    5 votes

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    Proposed Idea  ·  0 comments  ·  Campaigns  ·  Admin →
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  3. Please move the Review Grant Request link to just below the Grant Request Cart so fund advisors readily see this link.

    8 votes

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    Proposed Idea  ·  0 comments  ·  Portal  ·  Admin →
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  4. Currently, the Nonprofit Directory in CSuite allows only a single website link to be displayed for each nonprofit. Many nonprofits have a variety of online presences beyond their main website—such as Facebook, Instagram, LinkedIn, or YouTube—which are important touchpoints for donors and community members.

    We would like the ability to:

    1. Enter multiple links for each nonprofit on the administrative side.

    2. Label each link with the platform it corresponds to (e.g., Website, Facebook, Instagram).

    3. Display recognizable social media icons next to each link on the public-facing directory.

    This enhancement would make the directory more engaging, help donors and community members connect…

    6 votes

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  5. Would be nice to setup a default "theme" with colors/fonts/etc. that could be applied to all dashboard (for example, if time is taken to align the theme with organization brand)

    6 votes

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  6. When wanting to validate settings on each general ledger account it is hard to double check/verify any of the following settings as they are not possible to view in a custom report or to even export out of CSuite from the Chart of Accounts:
    Functional Expense
    Advisor
    IRS 1099 Field
    Investment Level
    Financial View
    Statement Account
    Close to Equity Account
    Vendor
    Currency

    4 votes

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  7. Fund Advisors of scholarship Funds do not receive email notifications when scholarships are paid, even though scholarships are paid as grants within CSuite. Please make Grant Payment Notifications apply to scholarships. I'm fielding lots of questions from anxious FA's about whether or not checks have been sent out.

    7 votes

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  8. We have a need to send some notifications for donations on tributes manually while processing others (on the same tribute) in bulk. This is not an intermittent need for us; it happens weekly. We should be able to do this by processing the one-off notifications manually, then running the remaining notifications through the bulk process. However - CSuite doesn't add a sent date to tributes that are sent manually. It does show the action in the log, but not to users or in reports.

    Can you please have the sent date populate for manually notified donations on tributes?

    6 votes

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    Proposed Idea  ·  1 comment  ·  Tributes  ·  Admin →
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  9. Adding a field for the check number in the grant award letter Templates.

    Due to the high volume of grants processed weekly, it’s very important to ensure timely donor recognition and to streamline the process for recipient organizations. Currently, it can take up to 10 days between the award letter email and the arrival of the check via USPS. This delay makes it difficult for organizations to connect the award letter with the check when it arrives.
    Additionally, we’ve received multiple requests from grantee organizations particularly in cases where checks from the same donor are issued in the same amount.…

    9 votes

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  10. We have different engagement strategies based on internal personas. For example, we might have a "Frank Founder," (Founding Donor) that is also an "Andy Advisor," (professional advisor). Both have different engagement strategies such as the Andy Advisors getting invited to continuing education opportunities and Frank Founders getting invited to donor appreciation events. Is it possible to make change the drop down menu so that multiple engagement strategies can be selected? Or be able to add a custom field to help capture additional or "secondary engagement strategies?" Thank you for your consideration! :)

    4 votes

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    Proposed Idea  ·  0 comments  ·  Profiles  ·  Admin →
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  11. Move Note Feature — Currently, we can move notes from one tab to another. Would it be helpful if we could also move a note from one profile to another?

    6 votes

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  12. Tribute tab in Donations - we would like to have the number indicator back on the Tribute tab in Donations. The number indicator let's us know there is something that needs to be addressed on that tab, similar to the number indicators for the other tabs in Donation on the attached screenshot.

    21 votes

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    Proposed Idea  ·  2 comments  ·  Tributes  ·  Admin →
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  13. We noticed on the Legacy Portal that the Fund Steward email address is a hyperlink but on the Fund Advisor portal, it is not. Was wondering if that is something you can enable?

    20 votes

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    Proposed Idea  ·  1 comment  ·  Portal  ·  Admin →
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  14. Copilot (AI) data integration for optional feed into a client M365 tenant. This would allow clients to leverage their CoPilot (or other AI) licenses as they deem appropriate. As of now, there is no good way to utilize AI with data from CSuite. Please add an optional API or other integration that would allow staff to be more efficient when reviewing reports, profile notes, and other information in the system.

    The prime example is how CoPilot can help you prepare for a meeting by reviewing emails, calendar meetings, and notes pertaining to the topic. It would be great if we…

    8 votes

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  15. Recently a donor opened a new fund in honor of someone's 90th birthday. They asked that we hold notifying the honoree until after their birthday so it would be a surprise about the new fund.

    Unfortunately there wasn't a way to stop a donor from automatically sending the email. I would like an option to edit/approve these email messages rather than them automatically sending.

    6 votes

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    Proposed Idea  ·  0 comments  ·  Tributes  ·  Admin →
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  16. With the "shiny new look", the Edit button for funds is at the top of the screen. If you're scrolling through the setting tab and find something that needs editing, you have to scroll all the way back up to the top of the screen to hit the edit button. In the past it was always on the left menu wherever you were in scrolling through the settings options.

    Could the box of fund information at the top, including the edit and other buttons, be frozen as you scroll down through the fund settings and other information so that it…

    5 votes

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    Proposed Idea  ·  0 comments  ·  Funds  ·  Admin →
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  17. On the Files tab for Affiliates, the default sort order currently displays the oldest uploaded files first, which is inconsistent with other areas of the portal. To improve usability, newly uploaded documents should appear at the top by default.

    While users can manually adjust the sort order using the arrows, setting the most recent files to display first would save time and create a more seamless experience.

    If you agree, please vote to prioritize this fix!

    16 votes

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    Proposed Idea  ·  2 comments  ·  Portal  ·  Admin →
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  18. To train our Users, we would like for our Admin to be able to assign individual courses in the Learning Center to specific Users.

    10 votes

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    Proposed Idea  ·  1 comment  ·  Other  ·  Admin →
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  19. Would like there to be more freedom in campaigns to create multiple choice, free response, and Y/N surveys for volunteer recruitment and tracking and surveys to send after an event to collect feedback.

    5 votes

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    Proposed Idea  ·  0 comments  ·  Campaigns  ·  Admin →
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  20. I like the 5/28 addition of the grant request notification to include the grantee name and grant amount. Could this be expanded to also include the fund name and any notes? That would be a huge time saver!

    10 votes

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