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35 votes
An error occurred while saving the comment Eyerusalem Gehringer shared this idea ·
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13 votes
Eyerusalem Gehringer supported this idea ·
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17 votes
Eyerusalem Gehringer supported this idea ·
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48 votes
Eyerusalem Gehringer supported this idea ·
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53 votes
Eyerusalem Gehringer supported this idea ·
Additionally, I believe this would make the note feature much more competitive with Salesforce as with the "log a call" feature there we are able to customize and add layers of tracking. An important aspect is consistency across tracking and by having people select dropdowns/checkmarks/etc in custom fields on a note we can make the burden of note tracking a lot less and improve consistency. Right now, I have to come up with a structure using the note types and using specific keywords in notes in order to have reporting of metrics. But, I'll be limited to how much I can filter those reports in the built in custom reports. I think it would be a much improved quality of life feature for those of us that have to do a lot of tracking.