Restricted Applications: Access Code Refresh Update
We are currently running a restricted cycle, using the
access code option. I have a pseudo applicant profile to check on what applicants will view and I noticed that when a grant applicant puts in an access code and pulls up the
application, if they want to go back to the main page (Apply page) with all of
the unrestricted applications (no access code needed; public cycles), they have to delete
the code in the box and then click the "Enter Code" button for the Apply page to refresh. It's a little counterintuitive.
Any thoughts on updating this?
For example, it might make more sense to delete the code from the box and hit
the "Apply" page and have it refresh. Or maybe delete the code and refresh
the page and have it pull up the main page again? Currently, when you delete the code from the box and just refresh your window (or click on Apply), the code pops back up in the box...
Has anyone else run across this or have any ideas on improving this?
Mariko Sarafin
shared this idea
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Chris Dahl
commented
Hi Mariko,
I just wanted to let you know that this change went out in our 5.9.0 release. Basically, when an applicant clicks the "Apply" link in the left navigation menu, the access code will clear out and they will see the list of all unrestricted processes. Sorry I missed updating this thread, and thanks again for the suggestion.
-chris
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Chris Dahl
commented
Hi Mariko,
Thanks for pointing this out - definitely not the best user experience, and I can see where it could be confusing. I don't think we've heard much about it as typically applicants with an access code are probably only trying to apply for the given process.
At this point, my thought is that if someone clicks on the "Apply" link in the left hand side, the list of unrestricted processes should appear (and the access code would be cleared from the code box).
Let me know your thoughts on that approach,
-chris