E-Mail Templates with Logos/Signatures
It would be helpful to be able to include a Foundation logo and signature in Foundant e-mail templates. Sending e-mails to grantees through Foundant is certainly easier than having to individually contact each grantee, but Foundant e-mail templates allow no formatting/images which makes our e-mails feel unprofessional and unofficial.
Kimberleigh
shared this idea
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Chris Dahl
commented
Hi Kimberleigh,
Thanks for the suggestion. Basically what you are suggesting is the addition of HTML capability to the GLM emails. While it isn't that technically difficult, if it's not done well, it could negatively impact spam scoring, which would then have an adverse effect on email delivery. In addition, not everyone receives the HTML version of emails, so it's still important that the plain text part is sent as well.
That said, we are currently looking at swapping out the email delivery system we use in the next 3-6 months. The newer system should help with email delivery rates in general. While we won't immediately be adding HTML capability, we will be starting to more actively research it.
-chris