59 results found
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Internal follow-up assignment visibility
Submitted on behalf of a client:
I would like the existence of internal follow ups to be visible on the applicant's dashboard. Even if they can't see the information in the internal follow up, the lack of visibility/availability for the client interferes with sequential follow up assignment. Internal/applicant visibility should be a separate issue from interna/applicant assignment.
It would be good if an applicant could see that there is an internal follow up assigned associated with their request. This visibility could be controlled via a setting toggle.
1 vote -
Internal Automatic Reminders
Hi! We would love to have the option to either (1) Have internal automatic reminders sent to administrators, or (2) Have an automatic email option in the Follow Ups sent to Administrators as a reminder. We need this because we have included a Membership Process in our GLM portal, where non-profits are given a free membership to coworking space. We don't want to automatically assign a follow-up report that asks if they'd like to renew their membership in case we don't want to renew their membership, but we would like some sort of automation to remind us that their membership…
5 votes -
When assigning follow up forms, add a warning that comes up if the person assigned is a collaborator, as they will not be able to edit.
When assigning follow up forms, add a warning that comes up if the person assigned is a collaborator, as they will not be able to edit the form. As it stands, the organization gets the assignment and can see the form but does not know why they cannot edit.
5 votes -
Admin-Triggered Third-Party Reminder Emails Within an Application
Would it be possible to add a feature that allows administrators to trigger a third-party reminder email or access point from within a students application?
We’ve found that third-party users (recommenders, principals, etc.) are struggling to locate their original request email. An admin-triggered reminder option within the application would allow administrators to quickly resend the request and help ensure third-party users can complete their requested information more easily.
1 vote -
Abandon Follow Up
Abandon Follow Ups
It would be helpful to have the option to Abandon a Follow Up form. Right now, that is not an option and the only way to remove the Follow Up from the dashboard is to Delete it.
Our foundation assigned a Follow Up form for a survey after our giving day. The survey Follow Up is not required, so we are not chasing down nonprofits to complete the survey once we got past the due date. However, we now have a number of those incomplete Follow Ups on the dashboard, which I will have to Delete. The…
46 votes -
Inhibit tax receipts if a event purchaser covers credit card fees
Simplify the email follow up event purchasers receive so all required documentation is in one email. Currently, if an event attendee pays via Stripe and covers the CC fee, they get an event email AND a tax receipt email if these are both turned on. The tax receipt email is clunky since it's not merged for event purchases. We had to turn off auto-emails for tax receipts through Stripe in order to keep this process smooth during our event sales.
1 vote -
Custom Column for Follow Up Assignment Popup
It would be nice for the follow up assignment popup to be able to include a column that notes if the contact is the primary contact for that organization and/or include contact title. This would help with removing extra workflow steps for ensuring that the correct person is being assigned grant agreements, etc.
2 votes -
Follow Up form tied to installment only
While we are shifting to the use of post by payment in CSuite and will now be entering the "full award" amount for our multi-year or semester scholarships, we understood that it would only display that semester's installment amount as tied to the follow-up form for the upcoming semester. Instead, it's still displaying the entire award amount to the student which causes confusion for them. I understand it's possible to now add other shared fields into the form to pull 'installment 1, 2, 3, etc.' but that is going to require me to build additional forms based on year or…
1 vote -
reassign request or followups to the primary organisation contact when you delete the assocatied contact
When a staff member leaves an organisation - rather than going through and reassigning the requests and follow ups - it would be ideal if the requests and follow-ups associated with their user were automatically reassigned to the primary contact for the organisation.
10 votes -
batch assign follow ups SLM
In SLM, you cannot batch assign follow ups for different opportunities within the same General Application. It is very time consuming to assign the same set of scholarship follow ups to each different opportunity individually. This idea needs to be taken a step further to allow different opportunities within a GA to be batch assigned at once. Thanks!
5 votes -
Abandon Option for Follow Ups
I would like to suggest an 'Abandoned' option for Follow-Ups, similar to that for Draft Applications. This way, incomplete overdue reports do not remain on the dashboard indefinitely. This would help with decluttering the dashboard, while also accurately marking the follow-up. As I understand, the only other option (apart from extending the deadline) would be to delete it, however we would want to keep them for record purposes. In the event that a grantee is able to fill out the report, we would then revert it back to Follow-Up Draft.
13 votes -
You should be able to close requests even if follow ups are still outstanding
We have a process where we give grants out - the applicant has to complete the grant contract and then submit a grant evaluation at school year end. However, some never submit their evaluations. We do not let them be eligible to apply for another grant unless all their evaluations have been submitted, so we do not want to close or abandon any of the outstanding follow up forms that say "MSHE Grant evaluation". However, at the end of the cycle, I want to be able to close out all my grant contracts that have been completed, however, since a…
11 votes -
Automatic Email to admin for late Follow-up Forms
Admins should have the feature to receive an automatic email when a grantee misses their follow-up deadline. This would help admins with follow-ups assigned at different times to keep track of grantees who don't turn in their reports on time.
11 votes -
Remove follow up form/popup from process
I am training a colleague on entering grants into Foundant. Unfortunately, we're unable to remove a follow up form from a process once it has been used. And we're unable to remove the popup message for the follow up. So, while training I have to say "Oh just ignore that, we don't use it", which makes training clunky. Please give us the option to remove a follow up form (or at least the popup) we don't use.
1 vote -
New button needed for students like these :)
My Problem: What about a student who doesn't complete two follow-ups but is still active, then graduates? Where do I put them now if I don't want to delete any follow-ups?
Foundant: Then you'll have to mark the follow ups as complete. Or you can download the follow ups and attach on their request record under document tab, and then delete their follow ups.
Wishing there was a button for something like this, since the student technically shouldn't be closed or abandoned.
1 vote -
Delete submitted follow-up without having to revert
It would be nice to be able to delete a submitted follow-up form without having to revert it back to Draft status.
1 vote -
Program Officer Assigned Follow Up
When a Follow Up is submitted by a grantee, we would love for that Follow Up to show in the dashboard of the Program Officer who worked with that organization during the application stage so they can easily tell they have a report to review and approve. We have the Program Officer assigned at the LOI/Application/Evaluation stage, but then we aren't able to maintain that assignment through Follow Ups.
Currently, I, as the administrator, get an email when a follow up has been submitted, and then because there's no way to bring in the assigned Program Officer on the email…
7 votes -
Batch follow ups to Org primary contact
Add functionality to chose who the follow up is assigned to when batching them. Currently, it goes to the applicant account. I’d like it to go to the organization’s primary contact, then they can add contributors. Applicants are often grant writers or development directors with higher rates of turnover than Executive Directors. Some orgs have overdue follow ups simply due to staff turnover.
5 votes -
Follow Ups
Allow awarded grantees to upload documents to the follow-up section, such as a grant agreement or final report. This feature can allow for verified PDF signatures on grant agreements from grantees.
1 vote -
deferral
Add to the Follow Up workflow a Deferral bucket.
We allow most recipients to defer their award for up to one year. It would be great to have this on the dashboard as a workflow option. Of course adding a third function at the bottom of a Submitted Follow-up - "follow-up deffered"
6 votes
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