allowing donor option to pay credit card processing fee
We would like to to see an option for online donors to choose to pay the credit card processing fee with their donation. We have seen this on other online donation sites.
Vicky Ferderer
shared this idea
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Anonymous
commented
Thanks for doing this! A good number of our donors are taking advantage of this option. Jackie
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Thanks for the feedback Mary and 90% is higher than I thought clients would see, great to know!
Before we change this wording for all CommunitySuite clients, I'd like to know if anyone else in this Idea has some feedback about the wording too?
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Anonymous
commented
Thank you so much. With our previous credit card platform, we have almost 90% covering the fee.
Please change the prompt from
"Add 3.0% to cover our processing fee?" to
"Add 3.0% to cover the credit card company's processing fee?"
Many donors have a negative reaction to the charity charging a fee. Using the word "our" sounds like we are charging the donor to make a gift. -
Anonymous
commented
Any idea of when this might happen?