Develop Login Report that also shows Profiles logging in with PIN
Currently, the Fund Advisor Login Log only shows Fund Advisors who have logged into the Portal with Username and Password. Since most/all first-time portal users log in with email and PIN (and some may continue after that), we would like to be able to track all portal users that are logging in -- whether using username and password, and/or email and PIN. Currently, there's no visible record of portal users logging in by PIN. This results in things like receiving grant requests from Fund Advisors without a record of a fund advisor having logged in, and when portals are launched, teams aren't able to get a complete picture of portal adoption. It would also be nice for logins with PIN to hit existing Login Logs throughout the system. Many thanks for considering this idea!
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Eyerusalem Gehringer commented
The login log is a tool we leverage when troubleshooting and it is important that we have the full picture of them logging in.