Email Notification to Voucher Recipient When Voucher is Posted
We would like the ability to automatically send an email notification to the recipient of a payment when a voucher is posted/processed in CommunitySuite.
Currently, there is no built-in way to notify the recipient that a payment has been initiated or processed. This creates additional manual work for staff to communicate payment status and can lead to confusion or follow-up inquiries from recipients.
Use Case:
When a voucher is processed for a grant or payment, an automated email could be triggered to notify the recipient, including relevant details such as:
-Payment amount
-Fund or purpose
-Expected timing (if applicable)
Benefit:
This would improve communication with recipients, reduce manual outreach, and create a more streamlined and transparent payment experience.
Mark Bejcek
shared this idea