Email Confirmation for Pledge Form Submissions
When a donor submits a pledge through the Giving Hub, they see an on-screen confirmation, but no email confirmation is sent.
For donors, an email confirmation provides reassurance that their submission was received and gives them a record to reference. For foundation staff, it reduces inbound inquiries from donors wondering if their pledge went through.
A simple confirmation email triggered on pledge form submission would close this gap and bring the pledge experience in line with other Giving Hub workflows.
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Mark Bejcek
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