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  1. Before a recent update the system would flag you if you put in a duplicate name or address when creating a new profile. Now the system allows for a duplicate and it's not showing under duplicates on the left side tab. We see it under the engagments tab, but it needs to be brought back out to the left side tab so that all duplicates can be managed at one time, not have to search for them one by one.

    17 votes

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    0 comments  ·  Profiles  ·  Admin →
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  2. After clicking "Donors" in the Profile Designations section of the Home screen, have a "Search" option in the left-hand menu, similar to when working with Profiles.

    1 vote

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    0 comments  ·  Profiles  ·  Admin →
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  3. When working with a profile that has Similar Profiles listed on the Engagement tab, add "Ignore" as an option in addition to "Merge" and "Tag Merge". Currently, you can only Ignore from the Duplicates page.

    1 vote

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    0 comments  ·  Profiles  ·  Admin →
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  4. Work Phone No. - Many facilities include an extension. Would be nice to be able to add phone number followed by ext. or extension. Perhaps a new field with phone extension. At the moment workaround is to use Other Details.

    3 votes

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    Proposed Idea  ·  0 comments  ·  Profiles  ·  Admin →
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  5. Wouldn't it be so cool if we could select a preferred method of contact for donors, grantees, etc. as a default profile question instead of having to make a custom profile field? I think so. Please vote for this idea.

    28 votes

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    1 comment  ·  Profiles  ·  Admin →
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  6. With the new profile updates, Add Opportunity is now under Relationships. Opportunities are an engagement strategy, not a link to another profile. Please either keep Add Opportunity on the left menu for all tabs or put it under the Engagement Tab. Please put Opportunities under the Engagement Tab.

    18 votes

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    3 comments  ·  Profiles  ·  Admin →
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  7. We would like to see a permission setting that would allow users with that permission to view the full Account number entered into ACH Settings. Today, our only option is to Configure the settings or Clear the Settings.

    We would like to the option for a small number of users to be able to view the settings (including the full account number).

    This would be helpful when we need to confirm that the account number entered. It would also be helpful if we need to clear the settings to merge into another record and add the settings back after the…

    35 votes

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    5 comments  ·  Profiles  ·  Admin →
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  8. Is there a way to get Profiles that start with a numerical name to appear in the search i.e.Street address as the name of the ORG? When I enter the number, I only get system id numbers to appear in the search.

    2 votes

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    Proposed Idea  ·  0 comments  ·  Profiles  ·  Admin →
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  9. Now that you've gone to a tab system it would be nice if tabs that have no information under them were grayed out or a different color. Right now you have to click on every tab to make sure you have a complete picture of the profile. If you knew that there was no information under a tab it would save time.

    18 votes

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    0 comments  ·  Profiles  ·  Admin →
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  10. You archived my last idea to allow us to edit Phone Types. So I'm going to try again...

    As there is currently no way to edit Phone Types to expand the options available, can you marry the Phone Types to the Email Types so that we have a broader set of options for Phone Types?

    2 votes

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    Proposed Idea  ·  0 comments  ·  Profiles  ·  Admin →
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  11. With the new profile updates, I noticed that when I change an address associated with a household, it does not ask if I want to update the other addresses within the household. Can we please have this feature restored? I now have to go into each profile and update the address which is time consuming.

    15 votes

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    Proposed Idea  ·  0 comments  ·  Profiles  ·  Admin →
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  12. Be able to export all gifts made by a profile directly from their donor designation. Similar to how gifts to a fund can be exported.

    2 votes

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    Proposed Idea  ·  0 comments  ·  Profiles  ·  Admin →
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  13. Nice that you added the ability to designate required fields for profiles. An enhancement would be to indicate which fields are required when creating a new profile --- such as an asterisk or red field label to indicate that a field is required. Rather than clicking Save only to find that those fields were not filled in.

    37 votes

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    Proposed Idea  ·  0 comments  ·  Profiles  ·  Admin →
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  14. LOVE THE NEW PROFILE FORMAT - but can members of a household be links at the top instead of under the relationship tab?

    From an individual profile, you have the link to go to their household profile, but it doesn't work the same way going in the opposite direction.

    13 votes

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  15. I asked about this last year, but posting fresh again to maybe get back on radar. If you want us to use your platform for sending emails and keeping track of correspondence, we need to look professional when doing it. Sending an email in Courier with no signature or logo won't cut it.

    https://idealab.foundant.com/forums/597718-communitysuite-idea-lab/suggestions/45114142-layout-for-sending-emails

    12 votes

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    1 comment  ·  Profiles  ·  Admin →
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  16. Custom task reports should show ALL tasks, not just the tasks that have been entered from within an Opportunity. Currently, custom task report only shows tasks entered from within an opportunity.

    17 votes

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    4 comments  ·  Profiles  ·  Admin →
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  17. May I suggest when looking through a household (or any) profile, in the Donor tab & Donations bucket, the sections for "Donations (Household And Members)" and "Advised Donations (Household And Members)" be flipped so that it is in alphabetical order?

    We initially couldn't find the section with a member with a long Donation list

    1 vote

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    Proposed Idea  ·  0 comments  ·  Profiles  ·  Admin →
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  18. We allow many people to get into Profile Types. That’s an easy way to view and export profiles based on the assigned type. Once we give someone the Profile Type permission, they can get in there. So far so good. Then there’s permissions for Archive Profile Type and Delete Profile Type. However, those permissions are surprisingly narrowly defined to just the Profile Types. Nothing applies to Profile Fund Categories, Address Types, Email Types and Genders. So anyone who has the Profile Type permission can fully delete any of those, which is not good. And anyone can create any type and…

    18 votes

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    Proposed Idea  ·  2 comments  ·  Profiles  ·  Admin →
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  19. I would like to hit enter from the profile search bar and get a page showing all the ones that come up, not just a drop down. I am very visual and would like to see blocks on a page and then be able to tag merges from there (among other things). Otherwise your clicking, hunting and packing to accomplish what you want to...

    22 votes

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    2 comments  ·  Profiles  ·  Admin →
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  20. It would be helpful if we could enter multiple contacts for an organization based on the inquiry (director, grants, treasurer, etc.). As of now, we either have to put additional contacts in a note or create multiple profiles for the same organization in order to have multiple contacts.

    43 votes

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    6 comments  ·  Profiles  ·  Admin →
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