Applicant Dashboard View & Workflow
I would like to see the Applicant Dashboard to look more like the administrator view so that the applicant has more tabs than just active requests and historical requests. I am coming from SLM and we use a universal application but we also have separate processes which looks way less confusing on the administrator side than from the applicant's perspective. The most helpful would be breaking out the Follow Ups and Documents into separate tabs so applicants can see everything that is assigned to them in one place and also view their letters in one place. Right now our award letters are attached to each individual request and then the follow ups are linked to the universal application. I think it would also make more sense to automatically move any request that was abandoned or denied off the active requests to clean that section up for the applicants.