Messages
Can we have reply's from emails we've sent from Foundant return to the Administrator (or user) that sent it in a "Messages" portal in our account?
As a company administrator, it's hard for us to track communications if the only message tracked in Foundant is the initial email that we sent. All replies (from the grantee) and staff responses are in their personal email accounts and this can be troublesome for maintaining proper file retention policies.
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Anonymous
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Dana Jeffery commented
I have wondered about this also because right now I take a downloaded copy of the correspondence and save it to the request or organization Documents tab. It would be nice to see if the replies can be recorded within the email history.